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Pools By Design
- Contractors
- Springfield, MA
About this business
Location details
19 Bowen St, Springfield, MA, 6163, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with Pools by Design started out very well, Antony and his wife were lovely to deal with, and discuss my plans for our pool. However, after receiving a single email saying he expected the quote to be complete by the end of the week (that was 3 or 4 weeks ago), I have had no further contact. They don't answer the phone or call back when left messages, they haven't responded to emails or enquiries through the website. If they are this hard to contact when I'm just trying to get the design done, how much of a nigh... read more
We had a very poor experience with Pools by Design. Our house was built by Giorgi (Who was excellent) in 2016 and won the HIA Award for best custom built home the same year. We contracted out the Pool separately to Pools By Design and suffered the following: 1. The Solar Heating continues to become detached from the roof, with Pools by Design promising to address the issue, however after many months of promises, they have not addressed the issue. Eventually, we paid an external contractor to resolve the problem. 2. The water... read more
18 months later and still unable to use our pool. No responses to emails or telephone calls. I guess small claims court is the only resolution for us.
Frequently asked questions about Pools By Design
How is Pools By Design rated?
Pools By Design has a 2.8 star rating with 13 reviews.
When is Pools By Design open?
Pools By Design is closed now. It will open at 9:00 a.m.
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