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Poole's Septic System, LLC
- Septic Services
- Bonne Terre, MO
About this business
Location details
P. O. 239, 11048 Kylie Drive, 11048 Kylie Drive, Bonne Terre, MO, 63628, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have had a septic for many years and FINALLY found a reliable, responsible and responsive company! Couldn’t have been happier with their response. We had a short timeframe to get our septic up to code and called Pooles. Kevin explained things in detail, more than once, so we would understand. We got an estimate (knowing there were some unknowns that could increase the cost) that afternoon and hired Pooles to do the work, saying it may be a few days. To our delight the had an opening the next day and John came to do the wo... read more
We had no idea what we were doing concerning a septic system. We made a few phone calls and still had no idea. Through a friend's recommendation, we called Poole's. They answered our questions, explained the system, and cleaned it out for us. They were so prompt, efficient, friendly, and priced reasonably. Definitely recommend them for septic service.
Poole septic is a **** ******if you want to get *******call them 7-3=19 they did a job for me, they did it wrong,now the job has to be redone at my expense. They can’t operate like this very long. It will come back on them
Business response:
This customer contacted Pooles Septic in 2018 requesting a bid on a new septic system. A soil morphology report was recommended. The homeowner contacted us stating he had the soil morphology report completed and requested an estimate. On May 15, 2019, I met with the homeowner, discussed the findings from the report, his existing tank and an estimate. The homeowner explained that he purchased a septic tank from a company that was going out of business and hired someone to deliver, install this tank and system. The septic tank... read more
JW Poole was great but when his son in law took over he just cheats his customers, turning them into victims. The son in law charged me $400.00 for the pump and $600.00 for the labor and the pump did not last. Stay away from this ******
Lesa and Kevin are the best! We call they come and never an issue. Great service, great customer care.
Business response:
Thank you ***** & *****!! I really appreciate you!!
I would highly recommend Poole’s Septc Service for your Septic issues. They were very courteous, helpful, & professional. They truly care about their customers.
Business response:
Thank you very much ***** for the review. I'm so happy they were able to assist you on Wednesday. We do really care for our customers! I hope you and your family have a wonderful Christmas.
I had Poole's Septic System replace a condemned system at my Goose Creek lake house. Kevin helped me with the whole process from getting permits, engineered drawings and about the local and state guidelines. Kevin installed the system and explained to me in great detail how the system works...Kevin is an easy going honest contractor, customer satisfaction and service work is second to none...would use and recommend to anyone who needs a new septic system or service work....
Business response:
Thank you so much *****! We appreciate you and all of our customers. Thank you for taking the time to contact the BBB on our behalf.
These guys are great. I had them inspect my very first home two years ago, and they did a great job. They found a few issues and notified the bank that I purchased it from that the home isn't really livable until the septic and well were repaired, which got the bank to cover their repairs. They also came out this year to empty the tank for me after two years of living there. I called earlier in the summer and Kevin talked to me about the best way to go about doing this, and was really knowledgeable and even remembered my hou... read more
Frequently asked questions about Poole's Septic System, LLC
How is Poole's Septic System, LLC rated?
Poole's Septic System, LLC has a 4.3 star rating with 52 reviews.
When is Poole's Septic System, LLC open?
Poole's Septic System, LLC is closed now. It will open on Monday at 8:00 a.m.
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