Pool Scouts Virginia Beach and Norfolk

Kenny G. 

on Birdeye

a year ago

Not pretty. While contacting Pool scouts for the opening this year early I noticed a loss of water in the pool. It appears the service put holes in the liner when closing. They also broke off the water release pin when closing on the valve select. When I contacted them they came out and looked at the damage. When asked to help correct the damage I was told they would get back to me but never did get back. Result is the damage to the liner and the valve selector had to be replaced Ken Guilliams.  

Kristen P. 

on Birdeye

2 years ago

I used Pool Scouts for the first time to open my pool. We are now at appointment number 4 to attempt to open my "green pool" with still no hope of it being open. This appointment I was finally home for to see them clean it. During this cleaning they kept smacking my string lights with the pole used to clean the pool and now they are pulled down. They are supposed to be "cleaning" the pool for 30 minutes but instead they sat in my front yard for 20 minutes in their van. They have used my hose and just left it laying in my poo... read more

Kristen P. 

on Birdeye

2 years ago

I used Pool Scouts for the first time to open my pool. We are now at appointment number 4 to attempt to open my "green pool" with still no hope of it being open. This appointment I was finally home for to see them clean it. During this cleaning they kept smacking my string lights with the pole used to clean the pool and now they are pulled down. They are supposed to be "cleaning" the pool for 30 minutes but instead they sat in my front yard for 20 minutes in their van. They have used my hose and just left it laying in my poo... read more