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Pool Knights
- Home Services
- Spring, TX
About this business
Location details
210 Spring Creek Trail, Spring, TX, 77373, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I hired Pool Knight to repair my pool pump. They missed two appts. and then called to say they did not have a technician and gave me another company. My pool was not working for a week when they notified me of this. The other company took a week to complete the repair. My pool was down for 14 days. I called Pool Knights to begin weekly service. I completely cleaned my pool and it was clear of algae, just needed chemicals balanced. They said they would do that. I received 4 weeks of service and only one week did they add the ... read more
Business response:
Please be advised that we have issued a refund to Ms. Smith for two months service covering May and June of this year. We sincerely apologize for the lapse in service, and truly regret that Ms. ******* experience with us was not a positive one. As a company, we are committed to providing quality service and a superior customer experience, and unfortunately in this instance we fell short of that goal.
I hired Pool Knight to repair my pool pump. They missed two appts. and then called to say they did not have a technician and gave me another company. My pool was not working for a week when they notified me of this. The other company took a week to complete the repair. My pool was down for 14 days. I called Pool Knights to begin weekly service. I completely cleaned my pool and it was clear of algae, just needed chemicals balanced. They said they would do that. I received 4 weeks of service and only one week did they add the ... read more
Business response:
Please be advised that we have issued a refund to Ms. Smith for two months service covering May and June of this year. We sincerely apologize for the lapse in service, and truly regret that Ms. ******* experience with us was not a positive one. As a company, we are committed to providing quality service and a superior customer experience, and unfortunately in this instance we fell short of that goal.
Frequently asked questions about Pool Knights
How is Pool Knights rated?
Pool Knights has a 1 star rating with 2 reviews.
When is Pool Knights open?
Pool Knights is open now. It will close at 6:00 p.m.
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