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Pool and Spa World

4.3

About this business

Dive into the world of aquatic fun with our expertise and endless amount of supplies. We have everything you need to fully enjoy your pool or spa. 

Location details

1001 N Eastman Rd Suite D, Kingsport, TN, 37664, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.3160 reviews
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Filthy F F.'s profile image
Filthy F F. 
3 years ago

Went here everything was way overpriced and the staff was horrible/rude 

Blaine Sheckler's profile image
Blaine Sheckler 
recommend  Recommended
4 years ago

What’s important to customers about a pool service company ? They are engaged with customer support and issues . The staff is very friendly . They go out of there way to help customers on any issue. Quality in is quality out !! Kudos folks !! 

Business response:

Thank you! Your recommendations and kind words mean so much! We greatly appreciate our customers and strive to provide an unmatched service and support. We are blessed with a great staff that we couldn't operate without! Leslie Barker 

Shelby Watts Humphrey's profile image
Shelby Watts Humphrey 
recommend  Recommended
4 years ago

Great customer service. Everyone there has a lot of knowledge concerning pools and spa’s. Always there to help with any questions you may have. Installed our pool and we love it. Looking forward to summer.🏊‍♀️☀️ 

Kathy Jean's profile image
Kathy Jean 
recommend  Recommended
5 years ago

The store staff are always so pleasant and helpful. They opened our pool today and the two young men (Dave and Victor) were the highlight of my day!! They were pleasant, respectful and very professional! I would highly recommend Pool and Spa World for all of your pool needs!! 

Heather Bowers's profile image
Heather Bowers 
recommend  Recommended
5 years ago

The best customer service! We only had one issue that was resolved quickly with the help of a wonderful lady! They had our pool back blue in 24 hours!! This was after it was uncovered all winter and nasty green! Definitely recommend for all your pool needs! They have made our experience with having a pool great! 

Doug Miles's profile image
Doug Miles 
recommend  Recommended
6 years ago

wonderful Christian family 

Jason Ketron's profile image
Jason Ketron 
6 years ago

This place is exactly what customer service should be like. They are kind, honestly, and knowledgable. It's rare to be treated this way. I can't recommend this place enough. Thank you so much for everything. You have a life long customer. 

Jason Ketron's profile image
Jason Ketron 
recommend  Recommended
6 years ago

This place is exactly what customer service should be like. They are kind, honestly, and knowledgable. It's rare to be treated this way. I can't recommend this place enough. Thank you so much for everything. You have a life long customer. 

Business response:

We are glad to hear your experience with us was a great one! Thank you for all of your kind and encouraging words. Reviews such as yours are what fuels us to give great customer service with ease! We look forward to giving you years of great service and any recommendations to those you know is a welcomed bonus! 

Johnny Mink's profile image
Johnny Mink 
6 years ago

I received professional service of installing a new liner. With no fault of their own had some trouble fitting the liner. The liner had been packed incorrectly from the factory. The service people stayed until the job was finished. They worked hard in the hot sun without complaint. The ownership of Pool and Spa have been super to deal with and very knowledgeable of their business. Weather hindered the scheduled appointment but who can control the weather. (JESUS). I am very pleased with the product and the service. Highly re... read more

Frequently asked questions about Pool and Spa World

How is Pool and Spa World rated?

Pool and Spa World has a 4.3 star rating with 160 reviews. 

When is Pool and Spa World open?

Pool and Spa World is closed now. It will open at 9:00 a.m. 

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