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Pontoon Stuff
- Retail
- Elkhart, IN
About this business
PontoonStuff.com offers pontoon boat seats, furniture, carpet, parts and accessories for pontoon boats. We can help you restore and repair your pontoon boat.
Location details
1165 Fremont Ct, Elkhart, IN, 46516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service is absolutely the best I have come across. I had a problem and within 24 hours they shipped a replacement. Within 48 hours I had the replacement. Amazing.
I ordered a set of pontoon trailer guides from the website one evening with promised delivery in 2 days. However, I was then informed by email the next morning that the items have been backordered 28 days. This was not noted on the product listing. Although the item was backordered, my bank account was charged anyway. I think charges shouldn't be made until the item is ready to ship. I will say the customer service rep was helpful when I called to cancel the order and said the refund would be made. Unfortunately, that could ... read more
At first, they would reply to emails the same day. Later on, I had to send the same email to three different addresses, for two days in a row, just to get a generic response: “the container has been delayed two more weeks.” Absolutely shameful. I truly regret trusting PontoonStuff with my pontoon project. I spent over $9,000 on their products, thinking I was supporting a reliable American company — only to find out that almost everything is made in China and nothing arrives as promised. Let me break it down: • They advertise... read more
I bought a pontoon bimini top from PontoonStuff.com the price alone for the quality is well worth shopping again. My order was shipped in 2 hours and received in 2 days half way across the country! I realized I ordered the wrong color and called them, the very nice customer service representative resolved my issue extremely well and quickly. WOW! We need more American companies like this one.
I'm amazed at this company, 5 years ago I replaced all furniture in my pontoon. I had been quoted over 7 k to refurbish the seats, for $2500 I replaced all furnitures and replaced floor with a villa weave. Easy to deal with, had payment plan if I recall. Well this year 5 years later, I had some vinyl stating to peel was noticed when I put in boat for season, called pontoon stuff and them send pictures, and 2 days later all new furniture arrived. Unbelievable! They stand behind product can't say enough good things about this ... read more
Frequently asked questions about Pontoon Stuff
How is Pontoon Stuff rated?
Pontoon Stuff has a 4.4 star rating with 145 reviews.
When is Pontoon Stuff open?
Pontoon Stuff is closed now. It will open at 8:00 a.m.
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