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Ponds For People Pools & Spas

3.8

About this business

Ponds for People Pools & Spas is a family run business which has been in operation since 1990. Our core values lie in top-quality products and customer service. Our team of professionals are always available to help with your swimming pool and spa needs and inquiries. Our retail store in Waterloo is fully equipped to meet your every need. We strive to ensure complete customer satisfaction so our customers can confidently say “we chose the right company to deal with for our pool & spa”. 

Location details

80 Frobisher Dr, Waterloo, ON, N2V 2A1, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 4:00 p.m.
Sun9:30 a.m. to 4:00 p.m.
3.868 reviews
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Leah MacLeod's profile image
Leah MacLeod 
on Google
2 weeks ago
ana watson's profile image
ana watson 
on Google
a month ago

Great service. Thanks Dave! 

Nick H's profile image
Nick H 
on Google
a month ago

Totally blew my mind how amazing the service and the professionalism and the accuracy of Ray what an incredible Service. If you guys need anything at this place talk to Ray ! Thank you so much 

Ania Bry's profile image
Ania Bry 
on Google
3 months ago

Poor service all around! We got a quote for a new pump to be installed which we agreed to. The tech showed up, spent 5 min, yup just 5 min with my husband, told him to check the electrical outlet and gfi and left. The tech gave my husband his cell number and so he texted the tech a few times and the tech told him via text to now try and use a hose and see if the pool was clogged. We then got billed for the 5 min service $130. Again, nothing was actually, physically done by the tech. Waste of our time and money! Since we got ... read more

Adam's profile image
Adam 
on Google
9 months ago

Lost Loyal Customer I have been a customer of Ponds for People for over a decade, through various owners, and have spent thousands of dollars. This summer, I was losing water in my pool so I called to have them locate the leak and repair it. After two visits, I was told there was a leak in a suction line under my skimmer basket. Work began, I arranged for an excavator at the cost of $250 rather than $600 through them. They dug under the concrete and replaced a joint and took about 6 hours to do so. They did not have parts an... read more

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Frequently asked questions about Ponds For People Pools & Spas

How is Ponds For People Pools & Spas rated?

Ponds For People Pools & Spas has a 3.8 star rating with 68 reviews. 

When is Ponds For People Pools & Spas open?

Ponds For People Pools & Spas is closed now. It will open tomorrow at 9:30 a.m. 

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