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Ponds Edge

1.7

About this business

Location details

8650 Barbara Ann Way, Delmar, MD, 21875, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.726 reviews
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Bruce Roberts's profile image
Bruce Roberts 
on Google
a week ago

This place is an absolute nightmare, and I’ll say it plainly. I’ve lived here for almost 3 years and cannot wait to get my new orders and leave. The management is a revolving door, so you never build rapport with anyone. Maintenance and outdoor upkeep are a joke, dog waste piles up and overflows in the dog park, and the pool didn’t even open until after July 4th. Repairs? Be prepared to wait months. The office never follows through on anything. I waited 4 months to have my unreliable stove replaced and they just patched it! ... read more

IMANI FISHER's profile image
IMANI FISHER 
on Google
2 weeks ago

worthless!!! Don’t apply takes forever with applications, they give you the run around and they act like they can never answer the damn phone. they also ask for tax records which is odd i never been asked by an apartment complex for some tax records. Also when they take your $300 out of your account it takes 7-10 business days to get it back THROUGH MAIL at that which is ridiculous because it didn’t take 7-10 business days for them to take it out my damn BANKING account. NOT WORTH THE HEADACHE !!! i see why they have more 1 ... read more

Brian Timko's profile image
Brian Timko 
on Google
2 weeks ago

Wish I could give it zero stars. The location is great, the apartments are fine. But the AC never worked and the front office was insanely rude (like the repair money was coming out of their paychecks rude). My kids are staying in the apartment and they had to stay with us for over 2 months (June/July) because it was so hot and their maintenance was horrific (over 100 degrees in the unit). The age of the AC units are all nearing the end of their lifecycle so I imagine the units are all going to start having issues. If the fr... read more

Taylor Spence's profile image
Taylor Spence 
on Google
a month ago

My central air has been broken since April, it’s now July. The front office and maintenance staff have been contacted dozens of times through the portal, email, and phone calls. Often unable to leave a message because the voice mail is full. Rarely receive a reply. My AC is still not working and it is consistently around 85 degrees in my town home. Their solution was one window unit in my living room for a three story town home. Incredibly frustrating for nearly $2,000 a month. 

Chels's profile image
Chels 
on Google
2 months ago

I am giving 3 stars because I love it here....Beautiful community...It is very clean and safe but be careful...they tried to raise the rent on me after the first year of living in reserve at ponds edge by $100... I NEVER received a notice of increase or renewal by any means! I didn't find this out until the most recent payment was short by "$100" and they had a " court claim" written out. They claimed they sent a 90 day notice "by letter" at my door and If I renewed yearly it would only be raised by $40! Never received a let... read more

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Frequently asked questions about Ponds Edge

How is Ponds Edge rated?

Ponds Edge has a 1.7 star rating with 26 reviews. 

When is Ponds Edge open?

Ponds Edge is open now. It will close at 6:00 p.m.  

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