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Pollo Tropical
- Chicken Shop
- Fort Myers, FL
About this business
Location details
12611 S Cleveland Ave, Fort Myers, FL 33907, Fort Myers, FL, 33907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to Midnight |
La comida muy rica, pero los que atienden p�simo servicio. Por estar hablando entre ellos no ponen atenci�n a lo que uno est� pidiendo. Y atienden de mala gana.
Tonight (10/5/26) was my first visit around 9 PM, and the experience was extremely disappointing. They weren’t busy, but the crew seemed more focused on socializing than helping customers. When I got to the window, they had no rice available. I specifically requested no tomatoes, but my order included tomatoes. I also asked for spicy Pollo sauce and received barbecue sauce instead. I enjoy Pollo Tropical, but the lack of attention to basic requests and poor service at this location tonight were frustrating. This crew needs t... read more
April 24th at 3pm I have been in this line for 23, YES, TWENTY THREE MINUTES, with 2 cars ahead of me. What in the worls are you people doing in there?? Not only is the wait in line ridiculous, but the wait for the person to even take your order is PAINFUL! And then when you say 'hello?' the person acts like a complete jerk. I have been in line for soo long I have had time to call the corporate office TWICE!! AND SHOCKER NO ONE ANSWERED LAST TIME EVER COMING HERE!
Frequently asked questions about Pollo Tropical
How is Pollo Tropical rated?
Pollo Tropical has a 3.5 star rating with 2,049 reviews.
When is Pollo Tropical open?
Pollo Tropical is open now. It will close tomorrow at 12:00 a.m.
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