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Pollo Tropical
- Chicken Shop
- Sarasota, FL
About this business
Location details
5415 Fruitville Rd, Sarasota, FL 34232, Sarasota, FL, 34232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to Midnight |
I usually love Pollo Tropical—the staff is always friendly and welcoming. However, last week I encountered a crew leader named Alejandra who was definitely having a bad day. Her attitude came across as disrespectful, and she seemed unhappy to be working. She didn’t give me a moment to think about what I wanted to order, and when I explained how I wanted my food, she didn’t seem happy with the adjustments I requested. Because of this experience, I don’t think I’ll be coming back.
Have usually had a good experience here but today, we waited. Three team members looked at us without acknowledgement. There was no one else in line. And we waited. Finally decided to spend our money somewhere else, and left.
This is place is filthy. Walked in used the bathroom and walked out.
It was great I love there food. I live in ocala and they don't have any Pollo tropical or anything that even comes close to it here.
Frequently asked questions about Pollo Tropical
How is Pollo Tropical rated?
Pollo Tropical has a 3.7 star rating with 1,824 reviews.
When is Pollo Tropical open?
Pollo Tropical is open now. It will close tomorrow at 12:00 a.m.
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