Polk County Behavioral Health

Darlyn Lizaola 

on Google

2 weeks ago

My daughter had an appointment at 3 pm we drove half an hour to get here when we arrived the therapist had called out sick and we never received a phone call to inform us. The receptionist wasn't at her desk she had her personal cell phone out when she walked back. No office manager available to speak to. 

Catherine L 

on Google

9 months ago

Was a patient here, took a break due to cancer treatment. Tried to get back in as my mental health is far from ok. They're not taking "new" patients. Even though im not new. So the moral of the story is if you're not well mentally and potentially suicidal you're gonna need to put your name on a waiting list!!! 

Tyler Teal 

on Google

a year ago

Three actual appointments in four months. They keep canceling the day before. Asked to be transferred to a provider with availability. Receptionist says that only the manager can do that. Manager never calls or is in the office. 

Anonymous 

on Google

a year ago

Three actual appointments in four months. They keep canceling the day before. Asked to be transferred to a provider with availability. Receptionist says that only the manager can do that. Manager never calls or is in the office. 

Alicia Stewart 

on Google

2 years ago

Honestly have to say a thought just popped into my head regarding this facility and I wanted to voice it. I was provided services back in 2017 after the birth of my first child and I can’t remember her name (…Nicole? I don’t know) but my counselor planted an idea in my head that forever changed my life for the better. I wish I could reconnect, it was the advice I needed for 25 years. So thank you, I hope whoever helped me has continued helping others in profound ways.