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Polestar Charlotte

4.8

About this business

Location details

7716 N Tryon St, Charlotte, NC, 28262, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.891 reviews
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Jude Okolie's profile image
Jude Okolie 
3 days ago

Great experience purchasing my Polestar 3. As a first-time EV owner, I really appreciated the support and guidance from beginning to end. Johnathan Nisi, Sales Specialist was fantastic! He gave a thorough demo drive to help answer any lingering questions I had to help me make my final purchasing decision. He took all the time I needed on pickup day to walk me through the car setup and features, which made the transition to driving away with my P3 stress free! Sharing a pic of my P3 on pickup day!!! Thanks as well to Johnny D... read more

A V's profile image
A V 
3 months ago

@Polestar @Volvo – you need to do better. I’ve been interested in the Polestar 3 for a while, and since there’s no dealership in Raleigh, NC, I decided to check one out while in Charlotte on while there on business. The Polestar site (and Volvo’s) directed me to the Volvo dealership on Tryon Rd, so I went out of my way to visit. When I arrived, I was told I’d need to drive another 40 minutes to a different location just to see the vehicle—and if I wanted to buy, I’d have to return back to Tryon Rd. That made no sense to me. ... read more

Pete Yeo's profile image
Pete Yeo 
7 months ago

impossible to get the managers on the phone, frustrating called the store several times, the receptionist answers, after my 3rd time over 4 hours and ask her why they wont pick up she says sorry they would rather return phone calls I'm sorry, ( and they don't ) how frustrating, I call the DC location and guess what I get one on the phone, terrible customer service 

Lucy Henry's profile image
Lucy Henry 
a year ago

Turned in our Polestar 2 lease for a Polestar 3 and the team was great! Johnathan gave us a thorough orientation to the car and had it all charged up for our ride home. Love the car! 

Heather Urbanek's profile image
Heather Urbanek 
a year ago

Matthew gave me a 5 star experience. He spent 2 hours taking me through all the features of the Polestar 3, showing me the outside, the inside and eventually taking me on a test drive. He didn't try to sell it to me- I eventually went home to NY and leased one! His customer service was top-notch and I highly recommend visiting this Polestar experience location to try one out. 

Frequently asked questions about Polestar Charlotte

How is Polestar Charlotte rated?

Polestar Charlotte has a 4.8 star rating with 91 reviews. 

When is Polestar Charlotte open?

Polestar Charlotte is closed now. It will open on Monday at 9:00 a.m. 

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