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Pointe Alarm

4.9

About this business

Location details

19261 Mack Ave, Grosse Pointe Woods, MI, 48236, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9160 reviews
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Marco Ruiz's profile image
Marco Ruiz 
9 months ago

Cancelling was a nightmare. I had a request to cancel my account with their office, months later I had a collections agency harass me for a quarterly bill that was past due after my request to cancel. I explained the situation to the debt collector, she then called the owner and relayed info to me that she has a paper fill out policy to cancel. This was never explained, and it’s 2025 get with the times and get a simple digital/tele cancelling process. 

Michael Colosimo's profile image
Michael Colosimo 
2 years ago

Great service . Very prompt and competent. 

Kris Krsteski's profile image
Kris Krsteski 
3 years ago

Big shout out to this company Wanda and Justin made scheduling so simple and easy and convenient I love pointe alarm been customer for over 10 yrs couldn’t be more happier with my alarm company best in the business! 

Alan D'Augustine's profile image
Alan D'Augustine 
3 years ago

Pointe Alarm meets our security needs. It is easy to use and the customer service is very responsive. For example... when a new exterior door began to settle, the magnetic sensor began to alarm. The Pointe Alarm technician diagnosed and corrected the situation very quickly and capably. 

Janice Lynch's profile image
Janice Lynch 
3 years ago

Representatives are very professional and provide quality service with quick response. 

Frequently asked questions about Pointe Alarm

How is Pointe Alarm rated?

Pointe Alarm has a 4.9 star rating with 160 reviews. 

When is Pointe Alarm open?

Pointe Alarm is closed now. It will open on Monday at 8:30 a.m. 

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