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PNC Bank
- Finance
- Niles, IL
About this business
Note: All deposits and cash withdrawals are performed through ATMs at this location. At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. Visit the branch and talk to an expert about the next steps toward reaching your goals.
Location details
5727 W Touhy Ave, Niles, IL, 60714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
PNC is a terrible bank to do business and personal banking with. they allowed multiple fraudulent charges to post to my account and once i disputed them they gave me a provisional credit for all charges. after not following up with me during investigation they sent me a letter with no documentation or evidence for their conclusion and reversed one of the credits putting me in overdraft. then when trying to resolve the issue i was hung up on multiple times and accused with allegedly owing them a debt after they already marked... read more
I gave them one star because I cant give them minus 10. We were customers of **** (personal, business, loans, credit cards, etc.) and we ended up taking our accounts to another bank because since PNC took over its been chaos. Their customer service is deplorable and after months of going back and forth they simply gave up on our complaint and now we end up with outrageous unjustified charges. Worst banking experience ever.Dont expect the BBB to help resolve your complaints. PNC isnt even accredited by the BBB so its a waste ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
it took them 75 days to disapprove my home equity loan. it is kind of sabotage my option to look loan somewhere else since they boughtmy first morgage from ****which was very good company.. pnc is very irresponsible company since I submit all requested documets in aday but ignore to decide immediatly.<br /> <br /> <br />
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
I received a phishing email from my university for a part time job. I replied and accepted the job. They offer to pay me 500$ a week. Since I am a college student whose struggling to make it. i was happy to be making extra $s a week The email was from you@wilmu. edu email. They wanted me to buy some health aid kits. They sent me a fraudulent check and I deposited to PNC. In the email there were instructions that of course I followed. I did not think it would be fraud and i did not see any red flags. In the instruction I was ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
PNC is a greedy Bank. How about the bank charge me twice for an existing loan because of a error on their online banking. Causing me overdraft fees. With other bills that was do in a time frame. Didn't call or email me didn't ask for a bank did not ask for my bank statement. Which I have proof of. Don't check on their customers to try and solve the situation that's bad business. That's make them look bad. I want what is do to me my bill's and charge fees. No stars. Until they do right by their customers. Sign by ************... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
*************************** I have a pnc visa card. I was sent to collections as they said I was late. I was on time, their antiquated system missed the Las 3 numbers. I called on 7/6 when they notified me. The rep said all would be fine and when I questioned her, she hung up.They sent me to CBI 30 days late, I received one phone from customer support, 2 messages and no call back. BBB has over 3,000complaints and 878 resolved. THEY DON'T CARE!!!
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
PNC is atrocious they charge a customer for every little thing they can! When PNC took over on October 2021, they took monies from one of my accounts and to this day they act as though they have no clue what a person is talking about. There customer service representatives are condescending, patronizing and they are so rude. I have asked for paper documents for the account where my monies are missing and have yet to receive this information. The information was requested in October of 2021. They will give one the run around ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
If I could give 0 stars I would do so in a heartbeat. I have tried to cash a check from my mother's estate that is drawn on PNC and they have twice refused - the first because the signature allegedly didn't match and the second was refused as a mobile deposit that they then would not cash in person either. So no, after having been charged a returned check fee for a signature they didn't like and denying to allow a mobile deposit or to cash it, I have to request a THIRD check be issued and then I have to go back into the bran... read more
We left PNC for many of the reasons others have stated below. We had some money left in our account upon closing - not much - but they haven't issued a check. I've called 3 times about this and am about to just let them have our money. So glad to be done with PNC and do not recommend for anyone interested in business banking!
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.1 star rating with 613 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open tomorrow at 9:00 a.m.
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