PNC Bank

Jennifer M 

on BBB

2 years ago

I have never felt safer with any other bank. I was called about a potentially fraudulent transaction on my credit card. I would have never known that this perchance was made. I was sent a new card and the transaction was declined. I have also been called about a check that someone else wrote the name it was made out to, due to it not being my handwriting. I will never use a different bank. Thank you PNC! 

AK????Tyler G. 

on BBB

2 years ago

The worst banks I've ever banked with. I signed up with bbva bank after bout 2 years pnc randomly bought them out and then proceeds to charge me for my 2 free checking accounts for 10 months before I relize,when I asked they said I was being reimbursed for those charges.I checked next month n wasn't reimbursed.I called again the manager could not give me a straight answer on why they were stealing money out of my account. Its not just the 14$ a month charges I was lied to about, was also the fact they never told me if I don'... read more

Eric N 

on BBB

2 years ago

Fee mill 100%. Do not use their credit card. Online banking is trash, their branch hours aren't convenient and they have 0 rewards. Taking my money elsewhere. 

charity z 

on BBB

2 years ago

They are money hungry jerks. They cheat people. My husband and i account went into negative 41 dollars. We were like that makes absolutely no sense. So we did some digging and calculating and sure enough it was not accurate. According to our math it was only supposed to be 8 dollars negative. We ended up having to pay the 41. Even though we knew it was wrong. In the beginning when we had them in 2013 they were not that bad but they are a c*** show now. Have been for a few years now. We are switching banks soon. Because pnc i... read more

Sharon C 

on BBB

2 years ago

I gave 1 star because I can't go any lower. I've been with PNC for just about a year and I'm DONE! I gave it a chance because they set up a booth at work, offered a $200 promotion and I needed a LOCAL bank since my primary acct was not with a local bank. BAD DECISION. I knew something was wrong when I had to remind them that they owed me the $200 from the promotion. I was traveling and had a break down and needed a $210. Service for my car. I opted in for overdraft protection so no problem right? Wrong! The service was compl... read more

Sandra T 

on BBB

2 years ago

Theyre always trying to take your money even when your account is set up not to. Youre supposed to not have to pay a fee if you deposit over a certain amount every month, Ive exceeded that time and time again they still charge the fee. If you want your funds available from checks you deposit all the time from the same places at the same time every month, they require a percentage of the check to be paid otherwise you have to wait days to have your funds available. By far the worst bank Ive ever used. Trust me when I say ther... read more

Rather not say H 

on BBB

2 years ago

Do not get a loan with PNC BANK. They recently reported my auto loan late when it isnt and they are not fixing it. Ill never do business with them again. If you get a deferment they expect the difference due at once on the end of the loan. They sent me some letter that Ive never sign or seen that does not say anything about credit bureau reporting late if its not paid off on deferment. I dont recommend communicating outside of communications through bbb. They say and do anything and wont follow up with info until the complai... read more

Lokesh J 

on BBB

2 years ago

I have a Virtual Wallet Spend (checking) account with PNC that has been dormant for years. This was my first ever bank account and the monthly fees was $0 when I signed up, so I didn't close it even though it was dormant out of loyalty. I was signed up for paperless statements and didn't receive any mail from them. Yesterday I got a "low account balance" email from PNC which was surprising. On investigating, I see that starting from Apr 2020, PNC has started charging $7 monthly maintenance fees *without sending any notificat... read more

Emily V. 

on BBB

2 years ago

Whether or not I put in a travel notice, my card is always declined in other countries. Ill go through the questionnaire over the phone.. and it still gets declined. Its tedious and has me wanting to switch banks.