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PNC Bank
- Finance
- Pikesville, MD
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
1819 Reisterstown Rd, Pikesville, MD, 21208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I opened an account in order to get the $400 incentive. I met all the criteria, but still have not received the $400. I have talked to Nuness customer service representatives, and even went to a branch to express my concerns. One of the customer service representatives on the East Coast told me she didnt want to call me because she did not want to wake me up. Other representatives have said that they have tried to call me, this is not true because I am home and I have no missed calls from any number associated with PNC. The ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
I had my account put under review on June 11, 2023. I tried to go to my online banking and they had restricted my account from any online banking and also wasn't able to access my funds. I have contacted them almost every day as to why they had put my account under review. Pnc never gave me any reasons as to why they put my account on hold. I didn't have any access to any of my funds. I wasn't able to use my debit card either. So with that being said, I demanded at least an explanation as to a date when my account will be of... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
Opened a virtual checking account and on the Internet it said we would receive rewards after 60 days of ****** and we only received *****. contacted local bank and they said take it up with customer service which I already did and they said I would receive the rest on July 17th. Well that came and went so contacted them again and lady took my info and said someone would call me...... Well they did and the guys told me I was wrong and I want entitled to the ******.I read him the statement online and basically told me that it ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
This bank will not allow me to close my account. I have been assured multiple times my account will be closed and it never happens. I have repeatedly tried and each time Im told the same thing, sorry about the mistake, I assure you the account is being closed. I dont know what to even do anymore because they want to charge me fees for an account that I have tried to close repeatedly and they are refusing to close it.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
I really don't think PNC deserves a star. I had fraudulent charges on an account because my wallet was stolen. This was not the only account. My savings had been depleted. I ended up having to get a new birth cert. and license. Keep in mind I'm 66 yrs. old. I'm also in the process of retiring. I haven't received my 1st check yet but after speaking with Social Security. I was told I would receive payments dated back to April. After speaking with PNC and trying to be transparent and keep them in the loop. I was told I could no... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
I hate PNC with a passion. Their services **** the customer service reps. *** dingbat robots. I have been with 3mos and I am ready to close my account now. They have a hold on my work check, because I deposited digitally. I have dealt with several banks and PNC is the only one that holds your money. So why offer digital deposit. ??????????
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
Recently applied for a HELOC and was told incorrect information after already applying for the loan. Had a joint applicant on that loan to help with the credit and their score is upwards 840s. PNC ended up declining the loan and did nothing to make it right. All they said was well file a complaint. Now that applicant has a hard inquiry on their credit, the application was denied, and the loan processor doesnt even answer their phone or return phone calls. If my mortgage wasnt already with them I would leave this banking inst... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
They have continuously messed up our mortgage payments and they are impossible to get on the phone to fix it. I called AGAIN today and was disconnected 3 times. When I finally got someone on the phone, I was disconnected after 30 minutes of no one being able to figure out why the amount was incorrect. They will not give you a phone number to be able to call any department directly even after being specifically asked. If you can avoid doing business with them, DO.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
PNC acquired my mortgage servicing June 1 2022. They under estimated my tax payments and sent me a check since my escrow showed a surplus. This year in the escrow analysis they are short. To make up the difference and account for the unaccounted payment my monthly payment will increase by $700. I have had this mortgage for over 20 years. PNC should have known what the disbursements are when they acquired the loan. Extremely poor job servicing this loan and would not trust the bank with any other business if they cant do a si... read more
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.3 star rating with 390 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open tomorrow at 9:00 a.m.
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