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PNC Bank
- Finance
- Oscoda, MI
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
328 S State St, Oscoda, MI, 48750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
se of my life. I set up auto pay to assist with my limited ability to call to make payments due to having a baby that consumes my time. All other of my banking institutions have seamlessly integrated, but PNC pulled a fast one on my sending my through a downward spiral. When calling to report my lost card, they never explained that my auto pay would stop. As they took advantage of my situation, they started charging me late fees when I was thinking payments were being processed. The lack of communication and the fact that th... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Very unsatisfactory. I deposited a personal check from PNC via the mobile app into my personal Chase account. An hour later I received an email from ***** informing me that the check was deposited and accepted but will take nine days to clear and for the funds to be made available. (It didnt actually say nine days but from the day I deposited it to the day the money was available equaled nine days.) For a check to take that long to clear is mind boggling. Maybe a nine day turnaround would be reasonable a quarter century ago ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Had a account with PNC detected suspicious activity in my account notice someone from the bank was doing transactions without my permission contact the bank I was refunded money and had them open up an investigation and all I got is a fraud alert on my name because pnc made a mistake this is so hurting because when I go to other banking institutions they bring up fraud from pnc I never committed any fraud but yet Im being accused and punished for there mistakes its a shame that PNC would make my life a living h*** for there ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
I've had PNC for a few years. I currently had a dispute that took them a few months to investigate which is very disappointing! Now as they have finally resolved the investigation. I've received a letter stating they resolved in my favor and that I would receive my funds along with any fees acrued. However to this date, several more weeks later, I have not received anything and when I call they state "that department doesn't receive calls". I do no recommend this bank at all. The service and processes are subpar as well as u... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
My mom and stepdad have a loan against there house. He passed in Nov 2022 and my mom wanted to pay the loan off. It was 8k more than the letter stating her payoff amount. No one could tell us why. We waited 2 months for reports that never came. After requesting reports twice and three calls to their home office we found out it was for flood ins. We were told she was charged twice in one year and a supervisor would call. We called three time for this and no one ever called us back. I called and told them I wants to file a com... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Service is horrible mls Id ******* dont use them for any financing ***************************************************************
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
PNC F**ING SUCKS! No customer support! They don't even have email communication! What a joke!
Horrible customer service. I went with a judges order in hand to close my husbands account.My husband passed away only weeks ago and this is a very difficult time. The bank manager told me the judges order was not legal, basically and I needed to go to probate. The judges document was the dispensation order from the will being probated and was a direct order to dispense property to me.He refused to close the account. My lawyer will be taking this over and I believe this unethical bank manager who 1. tried to practice law 2. ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
I paid off my car September 9th, and called asking for just a letter saying I paid off my loan so finalize the sale of a new car. They will not email it and insist on fax or snail mail, so I provided my fax number multiple times. Here we are, Sept 19th now, and every single time I call, someone says - oh we put in the request - and it never comes. I understand the letter is mailed out weeks later, but I expressed the urgency for the need of a simple letter saying I paid off my loan. I have literally called about 6 times now ... read more
Business response:
I drove to a bank branch to get the letter I was told was mailed out on the 14th - another lie. The branch confirmed it was mailed the 19th after multiple requests. The two gentlemen in the branch were very helpful and nice; but it doesnt erase all the inexperienced people in their load side of the call center. Those people need better training to understand the rules.
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 585 reviews.
When is PNC Bank open?
PNC Bank is open now. It will close at 5:00 p.m.
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