This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
PNC Bank
- Finance
- Wauseon, OH
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
1250 N Shoop Ave, Wauseon, OH, 43567, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I am a sole proprietor and tried to get a PPP loan from them. I have been banking with them for 32 years. After many phone calls to get the required additional business account set up, they mistakenly opened up two business accounts for me and my business name was my birthdate! Many more calls to Pittsburgh! Finally they asked me to contact my local branch which advised me that I was ineligible because I didn't have a business acct. with them as of 2/15/20. This pre dates the panic and market turmoil. How convenient for them... read more
Business response:
PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter
PNC leaves no room for emotional intelligence. They show no mercy when it comes to fee refunds. I requested for a couple fees to be waived due to some unexpected ach transactions. Only to tell me that after a system reviewed my account they could not waive my fees. I asked how a system can determine that especially since I have never overdrawn my account. How could a system “make the decision” to waive fees or have courtesy fee waivers in place!? It was very shocking to hear. Yet on their website they say they are “prepared ... read more
Business response:
PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter
Applied through PNC’s website for the PPP loan on day one, and provided ALL necessary documentation. Didn’t hear anything for 9 days. Then got an email saying we were missing a document (which was not listed as a required document when we applied). Today we got an email saying the program was out of money, so we wouldn’t be getting the loan. Had PNC processed our application in a timely manor, the program wouldn’t have run out of money before getting to us! PNC dropped the ball big time! We will take our business elsewhere.
Business response:
PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter
I have been a customer since 2013, basically all my adult life. I hate this bank. I was once profiled as potential Bank Robber at the Orland Park IL location and promised a written apology which I never received. I'd a hat and sunglass on as I was out running errands, I tried using the ATM and it wouldn't work so I went into the branch. I was forcely asked to remove my hat and glasses, I did so once I realized they'd assumed I meant them harm. After complying and providing identification I was still being treated as a threat... read more
Business response:
PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter
Absolutely horrible institution for small business. They completely sandbagged my PPP application which left me out of access to the program funds. 8 days they sat on my file with zero correspondence, then advise me a section needed correction. That was then there pitiful excuse that the application process was now closed.
I understand that everyone is making the best out of this horrible Corona situation but to be on hold 59 min to the point where the branch has now closed and still noone picks up is just ridiculous and to have your called answered and taking care of by the 800# and still be on hold is bananas. Also to be told by the 800 # that the branch should've taken care of me and I shouldn't have been ran around in the 1st place is even more frustrating. POOR CUSTOMER SERVICE PNC DO BETTER!!!!
They will not open account for you even if you have a green card, I have a green card and resident for along time and the country of citizenship is ******. Was rejected! Total scam!
On March 31 2020 I contacted my local branch about the PPP loan. They advised me to make an appointment. I did..April 7 10;30 am. On april 2 I called to confirm, Check... On April 3 2020 I received an email from my local branch advising me I could not come in, I would have to appy on line, however the website was not available!! I called the main office, they blamed it on the US Goverment. We printed off the "checklist" on the email they sent us. We gathered all the information they said we would need and went home at 8pm (w... read more
Business response:
PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter
Worst bank I ever dealt with! I have been on hold today for over 4 hours and am still holding to correct THEIR errors on my account. Do not get an account with this bank!!!
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 603 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com