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339 Mt Hope Ave, Rockaway, NJ, 07866, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Honestly wondering if they just throw their worst employees at this location to try and hide them all in the same place. Only PNC I won’t go to any longer. They are very lacking in simple life skills like critical thinking and communication skills. Very poor attitudes all around. And they seem to not have a grasp on how to do their jobs. Went to have a document notarized and I was told I needed supporting documentation that when I went to my old branch magically I didn’t need it. Nor did I need it the first time I had the sa... read more
Made a notary appointment for 430. Show up at 425 and the person who can do the notary is on lunch past the appointment time. The bank is only open until 6. Whats the point of making an appointment then? Disrespectful of customers time.
Got married in October 2024 came into this bank in March 2025 to change my name,was assured no problem. Supposedly the name was changed. Had to come back in July 2025 because of the name still was not changed properly on my account or checks. It’s now April 2026 and my name is STILL not displayed correctly on my accounts and it seems like the staff don’t actually know what they’re doing. Everything is ‘oh let me contact customer service. Oh let me contact customer service…’ What’s the point of having an actual bank with peop... read more
When you say amazing customer experience you should think of PNC Rockaway! This team is the best in the biz. From Spider-Man to WonderWoman they bring the best service in the business to another level. Thank you for your amazing dedication to your customers. Nabila runs an amazing team and branch.
Long time business banking customer with PNC I’ve never had an issue until Jennifer & Anis left the branch sense then no one knows what’s going on and managers are rude and lack customer service! Went in to get a certified bank check and was told I have to wait 5 business days? I get them very often to pay suppliers, subcontractors etc Ive never been told this in the past 9 years banking with PNC. The manager walked over to the computer said nope can’t do it and walked away. Definitely reconsidering banking at this branch
PNC Bank has a 3.3 star rating with 36 reviews.
PNC Bank is closed now. It will open at 8:00 a.m.
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