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PNC Bank

2.7

About this business

Location details

50001 Governors Dr, Chapel Hill, NC, 27517, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.723 reviews
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GRETCHEN PEREZ's profile image
GRETCHEN PEREZ 
2 months ago

Corporate office has no regard/respect for the customer base of this location. It's the only option for a demographic of wealthy 80+ senior citizens who need in-person customer service to help them navigate their banking needs. I'm disgusted by the lack of service. Lobby doors are permanently locked and there's no longer a teller in drive through. Shame on PNC for not providing human beings to serve their human customers. 

Jeri Lynn Smith's profile image
Jeri Lynn Smith 
2 months ago

I used to LOVE PNC. Now they are transitioning from a bank to a glorified atm. The branch closest to me (20 minutes) doesn’t even have a drive thru window anymore! I’ve been trying to get an issue resolved for TWO WEEKS. For your own sake, take your money to a real bank and avoid PNC at all costs. 

James Polak's profile image
James Polak 
6 months ago

This is an update to a review that I posted 9 years ago. At the time PNC badly handled a mortgage, thus the poor review. Since then they have really stepped up with a much needed HELOC replacement to one we had from Truist Bank, and they have been handling the majority of our online banking transactions. There are still some minor issues we have in utilizing their banking services, thus only 4 stars. 

J L P's profile image
J L P 
6 months ago

This is an update to a review that I posted 9 years ago. At the time PNC badly handled a mortgage, thus the poor review. Since then they have really stepped up with a much needed HELOC replacement to one we had from Truist Bank, and they have been handling the majority of our online banking transactions. There are still some minor issues we have in utilizing their banking services, thus only 4 stars. 

Paul Clark's profile image
Paul Clark 
10 months ago

Cannot deposit cash here without card. Just close the office. or make it full service. 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 2.7 star rating with 23 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open tomorrow at 9:00 a.m. 

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