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PNC Bank
- Banks
- Alpharetta, GA
About this business
Location details
12885 GA-9, Alpharetta, GA, 30004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am glad they turned this back into a real bank again, but the customer service is seriously lacking. When I walked in it seemed like I was more of a bother than a respected customer. No greeting, no friendliness, no desire to problem solve. I think the employees that work here got used to not doing much when it was set up like a "non bank" and are not wanting to embrace the change. I wish PNC would do some random customer service checks(mystery shopper, etc). Is there not a DM for the bank that cares about the 2.8 star rat... read more
This branch is NOT a bank, but more of a glorified ATM/kiosk. They have stripped down their services so much that it doesn’t even resemble a bank at all. Want to make a withdrawal or a deposit? They send you to the ATM. Want to break a large bill? Sorry, they don’t have any cash here. Everything is done through the ATM/video teller. Why bother even having the building? As you can imagine, with no cash and all transactions being done through a machine, customer service is clearly not their main focus *update* There was an iss... read more
Everyone at this location is super friendly and patient! I had stephen and sebastian help me out with my lost card. I appreciate this bank and this branch so much, everyones so attentive and helpful.
I have my accounts there, and I feel very confident with the Staff and Management. I am always treated with respect and courtesy. I have been banking at this location since it was RBC..
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 2.7 star rating with 15 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open on Tuesday at 9:00 a.m.
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