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9430 Bonita Beach Rd SE, Bonita Springs, FL, 34135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I am extremely disappointed with my experience with this PNC branch and, more importantly, with how a very serious banking error was handled afterward. Last week, a teller named Mia assisted another customer who came into this branch to make a withdrawal. Instead of withdrawing the money from that customer’s account, Mia withdrew the funds from MY account. The customer’s name did not match mine, and I did not even have enough money in my account to cover the amount being withdrawn. Somehow, the transaction was still authoriz... read more
I have been trying to close an account at this bank for months! They would NOT close it. They kept asking for more and more paperwork, I was going in this branch, every week, for 2 months. Sometimes Viviana would tell me she would call me. Never called me, never followed up. I decided to try just calling the customer service number on a piece of paperwork I got from them recently. Closed it, just like that, over the phone when that entire office on Bonita Beach road couldn't figure it out. Very, very poor service.
I went to PNC to do banking for my elderly uncle. I needed to accomplish three things. The Teller was able to take care of all my requisites in a timely manner.
The teller was very helpful and cordial.
PNC Bank has a 2.9 star rating with 42 reviews.
PNC Bank is closed now. It will open tomorrow at 9:00 a.m.
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