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PNC Bank

3.0

About this business

Come see why banking with the PNC Bank GRAND RAPIDS DOWNTOWN Branch, Grand Rapids, MI, is the smart choice for checking, online banking, bill pay, credit cards, auto loans, home loans and investments. 

Location details

171 Monroe Ave NW, Grand Rapids, MI, 49503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.015 reviews
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Mirakle Brown's profile image
Mirakle Brown 
on Google
a week ago

Worst customer service ever will never go back to this bank closing my accounts out most horrible bank ever Brandon sucks the most horrible manager ever they don’t know what they’re doing They don’t listen to what you tell them I do not recommend this as a bank ever to anyone they blame you for the problem when they can’t figure out what’s wrong crazy  

Brad Austin's profile image
Brad Austin 
on Google
a month ago

Ran in on my way home from work to get money deposited after my old bank (who I won't name for drama's sake 😂) took over 3 weeks to help me with digital fraud. I was immediately greeted and offered excellent service. Bubba (amazing right?) helped me get my bill money safely locked away from would be thieves. You can't trust a lot in this world, but you can trust dudes named Bubba. It's a great day to be... 

Peter Kleinberg's profile image
Peter Kleinberg 
on Google
8 months ago

Gross miscommunication, somehow blamed me for wrong documents sent to me??? Internal investigation unsurprisingly got all information incorrectly and then patronized me when I attempted to correct. Such a joy to spend years with a bank just for them to treat you like trash every step of the way 

Tonio Trice's profile image
Tonio Trice 
on Google
10 months ago

Brandon the manager … should not be a manager … he can’t do what’s required as a manger . I come in looking to set up a checking account on my day off and he says that’s not possible until tomorrow … I can see why this location is 3.3 stars . He needs training as soon as possible on how to drive and conduct a business such as PNC . Terrible representation for a bank . 

Jesse's profile image
Jesse 
on Google
a year ago

I walked in to open an account but was refused service; teller said I would need to return two days later for an appointment. I was the only customer in the bank at the time. 

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Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 3 star rating with 15 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open at 9:00 a.m. 

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