This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
PNC Bank
- Banks
- Dayton, OH
About this business
Come see why banking with the PNC Bank NORTH DIXIE Branch, Dayton, OH, is the smart choice for checking, online banking, bill pay, credit cards, auto loans, home loans and investments.
Location details
5820 N Dixie Dr, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Worst customer service , constantly system down issues. impossible to speak to anyone that can answer your questions. They charge you to deposit ******** currency. What is this industry coming to, where is the pride and integrity of a real business. I have since closed 7 account with this bank.
I will not recommend anyone to bank with BBVA. On April 26th I reported that my account was compromised and all my funds were stolen. The bank and fraud department did nothing to help me and consistently denied my fraud claims. In fact, the first agent **** that I spoke with accused me of stealing my own funds. When I asked to receive a credit the representative stated that they simply do not have the funds to just credit to my account. A rhetorical question: Don't banks have funds in general?The amount stolen was over $3,00... read more
Business response:
The transactions were not made by me. My information was in fact stolen and also, there is a police report regarding this matter that was sent to the bank.
Lack of customer service is reason why I continue to bank elsewhere. I came to the ******/Cherry Creek BBVA branch when I was told they would have the uncirculated bills I'd requested days earlier. Before conceding they had no access to the safe (because the only person with access had been out for three days), I was criticized for wanting uncirculated bills (which the FED says they eagerly provide through retail banks); and after it was apparent they'd wasted my time, there was not the slightest apology for the inconvenienc... read more
On April 9th I contacted my bank PNC bank in regards to a merchant New tree that I placed an order with after attempting to make adjustments to the order and being told that they would not be able to. I asked the merchant to cancel the order and I advised that I would be contacting my bank to ask them to not release the funds, in the process of me doing this I was told by my bank that I would have to allow the pending to go through and than I would have to file a dispute, it took approximately 5 business days for the bank to... read more
Business response:
PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter.
I went into this branch hoping to get some information on the letter i received . The branch manager ***** ******* made my experience awful. He made fun of me being deaf and He told me I was frustrating him and kicked me out . I advise anyone with disabilitys to not come to this location . They will treat you poorly .
Business response:
PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter.
BBVA's Simple migration, which took place on May 8, 2021 has been an absolute nightmare for thousands of users. We were told for months that the transition would be smooth and in May 8th we'd use an online tool to convert our accounts from Simple to BBVA without issue or interruption to our online banking. Their system completely failed, as is evident by the ******* threads directed as @BBVA_USA. As instructed I've called their 800 number several times and after an hour non-silent hold, of hearing the same 30 second loop ove... read more
The transition from Simple to BBVA is a dumpster fire. If in 2021 they can't figure out how to let users have access to their own accounts, I'd recommend everyone getting there money as soon as they can out of these incompetent people's hands.
Shocking this bank leaves its customer stranded. :( Worst customer service I have ever experienced. Unable to log in online and unable to talk to someone on the phone. The website directs me to call their customer service number, when I call, a generic message tells me they are having technical problems and hangs up. This has been going on for days! Truly unbelievable! BBVA should be ashamed. What kind of company has ZERO concern for their customers?
BBVA *********** conversion. what a mess what a disaster. Nobody from simple can access their money. BBVA is actually hanging up on people calling to try and fix this problem. My account is locked and i can not access my NEW BBVA account. NO emails only a small item on the webpage and ********* none ot the numbers provided are working. I have called more than 20 times and they either answer but then hang up on you or say they cant hear you then hang up on you. Now the numbers just disconnect. Horrible.
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 785 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com