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PNC Bank
- Banks
- Dayton, OH
About this business
Come see why banking with the PNC Bank NORTH DIXIE Branch, Dayton, OH, is the smart choice for checking, online banking, bill pay, credit cards, auto loans, home loans and investments.
Location details
5820 N Dixie Dr, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I had 5 accounts with BBVA. I really liked BBVA. PNC did a conversion of BBVA's bank accounts on the eve of October 8th. When I went to work on October 12th - the first day that we could access PNC accounts - I only had one account. I went to complain to the Representatives at our Branch. They basically said they could not help me at all. They would take down some information and forward it to Corporate PNC. I was basically without access to any of my bank accounts for 3 weeks. This is after countless hours spent trying to c... read more
I was with BBVA than the west coast bank reopen as PNC. As of Oct 29 I still can not assess my personal account online and can not assess my **** pay. I have it set up tp pay bills online. I can not change or stop any **** pay. PNC will not answer there phone so I have made 4 trip to the bank. The last trip today was 2.5 hours and they could not help me. I am closing my account as soon as I can.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
I am a long-time customer of PNC. I have taken out multiple home equity loans with them in the past. I have always made payments timely and paid the loans off when I refinanced my home. My wife and I have outstanding credit and plenty of equity in our home. We refinanced our home this summer and paid off our home equity loan once again. I have now been trying for three months to obtain another home equity loan with absolutely no movement. I have been told for three months that it is in underwriting. I have never had this iss... read more
PNC is a horrible Customer Service bank & the online app including mobile app is the worst I have seen, Sometimes shows your account activity & sometimes it doesn't. My local branch has tried being helpful, however often it is out of their control since the acquisition of BBVA bank has been Nothing but Smooth. There has been many previous employees of BBVA leaving due to the lack of support from PNC cause it is not the BBVA employees fault, It IS the lack of support from PNC. The WORST BANKING or MERGE I have seen. Know I lo... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
PNC bank bought out BBVA and the switch over was the first of October 2021. With no warning we lost access to all funds in all four of our accounts from the first of October through the 6th. We were told that anything we had on autopay through the bank or our debit cards would still go through but they have not and they still don't and now we have to pay all of the fees associated with late/non-payment in addition to the loss of "bonus discounts" for consistent on time and autopay payments totalling $115 per month. There hav... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
I've been with them for 3 years. I have had the atm eat my cards, then they said they couldn't make me cards because there card machine was down. I had over $100 in my account and woke up to -$307 because their system allows them to remove things from your account until it posts. They never help with the overdraft charges and they never acknowledge that they are making mistakes. Like they told me I over **** my account on the 18th but if I still had over $100 when the day ended then how did I go so far into the negative espe... read more
PNC put a block on my account, for no reason, when I called PNC, they had me on hold for 5 hours just to speak to the fraud departmentt, fraud department told me that they can't verify my info, so I told them that I want the remaining balance that I had on account to be sent my address on file and they refuse to send me my money, they told I have to go to a branch and I told PNC, I don't any service from them just send me my money. PNC refuse to send me my money, the agent hunged up the phone on me.I'm begging people to stay... read more
SUCH a set back from BBVA. The merge/buyout of BBVA to PNC was one of the WORST mergers that ever was made. For "7th" nationwide, it's insane how back in the times PNC seems to be. The website is such a downgrade coming from BBVA, it's like whoever created PNC's online banking site it made it back in ****. I'm used to having pending transactions, like any online back will show you. However, with this stupid PNC account the way they "show" when money went out/the actual date when you spent it completely inaccurate. Makes budg... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
They bought out my BBVA account and it has been nothing but trouble ever since. The app is garbage. More features are broken than functional. The customer service/support is non existent. They claimed the merger would be seamless but its been anything but. This has been the absolute most stressful banking experience I have ever been through. I will not be banking with them any longer. I encourage every previous BBVA customer to walk away as well. There is no justification for this businesss practices.
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 785 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open at 9:00 a.m.
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