PMI Cross Timbers

Vensure Group 

on Google

3 months ago

Working with Craig Smith and the community has been a great experience. The professionalism and communication is great. We look forward to working with Craig and his team in the future. 

Joshua Brandau 

on Google

3 months ago

If I could give zero stars, I would. This HOA property manager — specifically, Craig Smith — is the definition of unresponsive and unreasonable. He hands out fines for trivial, nitpicky infractions while ignoring legitimate concerns from residents. There were no fines at all before he came along. Worse, he operates as little more than a rubber stamp for the board’s whims — no matter how unreasonable or out of touch those decisions are. It’s telling that the prior property manager quit, citing the board’s unreasonableness and... read more

Maria Garza 

on Google

4 months ago

My HOA has recently contracted to work with PMI and I needed help to set proceses thru their portal. What a great experience to receive cuatomer support from a lady named Kyp. She was corteous, pacient and friendly. Her instructions clear and precise. So very refreshing to work with her and with the PMI Staff. Thank you! M. Garza 

Mike H 

on Google

6 months ago

Our HOA switched to PMI Cross Timbers last year. John has done a fantastic job. They are extremely flexible and responsive, and most importantly they communicate in a timely manner. I was particularly impressed with their management of our annual meeting and their ability to address and resolve issues we've had for years. Changing to PMI Cross Timbers was the best decision.