Plymouth Cordage Retirement Residence

Robert James Chinnery 

on Google

4 weeks ago

Drove to Welland with understanding that rates start at $2157 as per their website Price goes up to $2800 approximately on arrival $3000 if room needed tile While Dale was helpful prices were not worth it Shabby hallways needing paint and a lot of TLC etc. Common rooms had older furniture. The room was tiny without anything but a tap Carpet was still dirty room unpainted. No amenities like a fridge no cooking in rooms ...how about a sandwich, The price would go to $3000 if tiles installed No residents around ...I saw two peo... read more

Meghan Law 

on Google

a month ago

The residents and the staff are amazing. Great atmosphere and a beautiful lobby. There is entertainment, activities,housekeeping, hair dresser and three meals a day. Perfect place to spend your retirement. 

Lyn Gogan 

on Google

2 months ago

Friendly staff and residents Lots of great activities 

Danny P 

on Google

2 months ago

Great facility!! Staff are hardworking and very professional. It’s a pleasure attending special events and seeing the joy on the residents faces. 

Penny Egger 

on Google

5 months ago

While Plymouth Cordage appeared clean and meals were adequate, our overall experience was disappointing & stressful. Despite being upfront about our mothers care needs, providing the Director of Wellness with our mothers most recent "care assessment" documentation, once she was moved in, it became clear very quickly that the staff were not properly equipped or prepared to support her level of care. This proved to be significant disconnect between the sales/marketing team (who assured us her needs would be met) and the Direct... read more