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Plumbing World - Merchants & Bathroom Showroom
- Contractors
- Cakemore Rd, Rowley Regis
About this business
Location details
4, Blackheath Trading Estate, Cakemore Rd, Rowley Regis, B65 0QN, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
My experience with Plumbing World was severely frustrating. I returned an incorrectly ordered radiator, which UPS confirmed was delivered safely, yet Plumbing World refused the return, claiming it was broken on arrival. This punitive policy resulted in a complete financial loss for me, as the damage must have occurred before dispatch or during their handling. Furthermore, my accompanying valves order was incomplete and only resolved two weeks later after I proactively contacted them. Combined with previous delivery issues, t... read more
Plumbing World is completely unreliable. My valve order was incomplete and required two weeks of chasing to fix. The major issue was the radiator return: I sent it back via UPS (who confirmed safe delivery), but Plumbing World refused it, claiming it arrived broken. They ignore courier evidence and force the cost of pre-existing damage or their own handling errors onto the customer. This is a complete failure in service and protection. Never use this company.
Really helpful over chat, really friendly and helpful over the phone and instore. Did a 64 mile round trip for my purchase and will do so in future for further purchases without hesitation.
Quick and easy. Staff particularly helpful.
Ordered shower tray & enclosure at 11:30am on a Thursday, received the following morning just after 10am! An extremely reasonable carriage charge of £9.95 for a next day delivery enabled me to fit in a last minute job before the weekend. Will certainly be ordering again in the future.
Frequently asked questions about Plumbing World - Merchants & Bathroom Showroom
How is Plumbing World - Merchants & Bathroom Showroom rated?
Plumbing World - Merchants & Bathroom Showroom has a 3.4 star rating with 73 reviews.
When is Plumbing World - Merchants & Bathroom Showroom open?
Plumbing World - Merchants & Bathroom Showroom is closed now. It will open at 8:00 a.m.
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