Plumbing 911

Monique 

on Google

a month ago

HORRIBLE CUSTOMER SERVICE!!! We were told that we had to put a credit card on file to schedule. The manager wouldn't let me conference in the out of state owner. The owner called and spoke with someone else and said she did not have to put a credit card on file schedule. 911 plumbing NEVER SHOWED UP When I called tidy, the manager still would not let me put my owner on conference. I asked her. What was the issue with us? All being on the conference call. So that we can sort out the issue. And she said that they don't do that... read more

Kristin Carden- Wicker 

on Google

2 months ago

I called dealing with a crushed sewer line at one of my tenants homes. I Explained we are a large corporation and would need to set some things up for billing, but we are looking for net30 billing. Was told everything would be fine and they set the appointment. I got a phone call back stating that they do not want our business. The office manager was rude and talked over me the whole time and would not let me speak. They claim they offer all these payment options but then completely removed our appointment off the calendar a... read more

RichieRich D 

on Google

8 months ago

very unprofessional owner I highly recommend you call Drain ops for awsome service especially in massillon or canton area of start county! 

Loretta Stuckey 

on Google

9 months ago

Called them about a leak in my basement at 8:30am . By 1:00 pm the plumber was here and fixed the problem he found. Very nice to deal with this company. 

Joey Davis 

on Google

a year ago

Josh Maxon from their company came out and his customer service and expertise was above and beyond. Fixed my issue quickly and affordable. I’d recommend this company to anyone and will be using them for all future needs because of Josh.