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Plumb Shield Plumbing
- Contractors
- Fort Worth, TX
About this business
Welcome to Plumb Shield Plumbing. Whether you need a simple faucet installation or complete sewer line replacement, we offer a wide range of residential and commercial plumbing services to meet your needs. We continually strive to exceed expectations by ensuring that each client receives the very best service. We strive to exceed expectations by ensuring that all plumbing work is completed to the highest standards. We will provide you with a free consultation to explain all your available options so that you can choose the s... read more
Location details
128 Verna Trail N #2, Suite 200, Fort Worth, TX, 76108, United States
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OUTRAGEOUSLY OVERPRICED! Our back faucet sprung a leak so we called Plumb Shield to fix it before our yard flooded. They said we were required to pay $200 before they’d even send someone to our house. Then once here they charged us another $678.62 just to replace the single faucet which took them approximately 20 minutes. So for less that 30mins of work we had to pay a total of $878.62! The first time my husband called while trying to asses the situation they hung up on him. The second time he called asking to have someone d... read more
I am writing complaint against Plumb shield Plumbing. I had a service call with on 10/6/2023. My toilets was not that was the reason for the service. I have elderly 2 people in the home with ailment. They came out and trying to use the snake in the toilet and they stop and put the toilet back toilet.. Charging me a ******* , I was showing the plumber that water was still coming for under the toilet he said oh its just a little water. Two hours later the problems that I was before I call the plumber was still occurring he did... read more
Referred by a friend after finding our my insurance was not going to cover plumbing repairs caused flooding in my home. ************** we professional and explained everything I also was able to get financed with them. I am retired nurse and was very nervous about the possibility of having to sell my home. My husband passed away two years ago and this is something he would've handled. From start to finish the office and plumbers were able to walk me everything. Plumbing fixed and inspected.
Business response:
Thank you so much ***************************. We are so happy to hear that you are satisfied with the plumbing repairs. We take pride in our abilities to provide the best service possible and are so happy that our plumber was able to get you financed. We know how stressful a major plumbing repair can be. Always here when you need us. Plumb Shield Plumbing
To who ever needs a plumber DO NOT CALL the people at Plumb Shield Plumbers the price they quote you isnt the price they charge you, it went from 270 to ****** to unclog a drain. The kid doesn't know how to talk to people or explain anything. I'm a single mother of one with no help and i could pay ****** but then it went up to the ****** and when i called the office for a better explanation the manager ********* was beyond rude and didn't help me. i explain to her that he didnt explain it correctly but then she got mean and ... read more
Business response:
Hello ******************************,Again, we are sorry you feel this way, and you are entitled to write as many factual reviews as you want. We see that you followed through with your threat. The work was explained, and prices were explained UP FRONT as we advertise. **************** and per the recorded calls neither you or your husband (presented himself) (the man) that also called in two days after you authorized serviced both mentioned more than once that he wrote up the estimates and you authorized them. The work you ... read more
On January 9th at approximately 7p we noticed that our house was backing up, we had water/sewage coming into our bathtubs and mas shower. We called Plumb Shield Plumbing and were told the trip charge would be $200.00 which we felt was extremely high BUT we were in a pinch and they obviously knew it. ***** showed up and didnt even run any sort of diagnostic, he LOOKED at our mas shower and told my husband that it would cost $600.00 to repair???? Repair what??? ***** didnt do anything to even determine what he needed to repair... read more
Business response:
Hello CelesteJones, Sorry you feel this way. The plumber did provide the estimate. And yes, as explained over the phone on the recorded call the fee to arrive after 5 is subject to an emergency fee which is explained and taken over the phone PRIOR to sending a plumber. And in the recorded call the dispatcher offered you first thing in the morning for a free appointment to avoid the fee, because as you stated you had another working toilet. You do not have an accessible clean out and the plumber will need to charge accordingl... read more
thank you nathan lee and plumb shield for fixing my leaking electric water heater, best plumber in Arlington
Whole house backed up plumb Shield saved the day
Stay FAR AWAY. I cancelled work, waited 6 hours and they never showed up. Unprofessional and rude on the phone. The BBB, needs to Re-evaluate their rating, ASAP.
Business response:
After several attempts to reach MrsGreer she was removed from the schedule. She said that shouldn't have to answer the phone for us to show up even though I notified her during the recorded call. And after I emailed her the recorded call of me notifying her of the call she got upset. We placed her back on the schedule. After her biligerent behavior and she proceeded to threaten and banter with reviews. I will be submitting those text as well. After serious consideration we chose to notify ************** that we think it's be... read more
We called Plumb Shield Plumbing at ********************************************** to repair a leak in our tankless water heater. The leak was on a pipe where another part was connected. I found out later this was a pump that was imperative to have on otherwise you will only get warm water and it wont be instant. The plumber (*****) downplayed the need for the pump and gave us a quote to replace the pipe and leave off the pump. He did say we could order it ourselves and he would come back and put it on for another charge of $... read more
Business response:
Not sure whom ******************* is but I am sure he is referencing to the appointment scheduled under *********************** for legal reason I cannot upload and respond to this properly for legal reasons Please use the corresponding name that was used to make the appointment so all document match
Frequently asked questions about Plumb Shield Plumbing
How is Plumb Shield Plumbing rated?
Plumb Shield Plumbing has a 4.8 star rating with 1,123 reviews.
When is Plumb Shield Plumbing open?
Plumb Shield Plumbing is open now. It is open 24/7.
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