Ploy Thai Cuisine

Wenja C. 

on Citysearch

12 years ago

This is by far the worst customer service oriented restaurant!!! We were served with the check 2 minutes after we received our entries. The waitress came back again in minutes and requested credit card payment while we were still eating!!! I had to stop eating to pull out my wallet and hand my credit card over. A second waitress came back 10 minutes later and requested the signature on the credit slip while we were still eating!!! For the last two decades we have been in dozens of restaurants all over Houston. This by far is... read more

Shoebooty 

on Citysearch

13 years ago

BEST Thai food around! – We used to live in Thailand.......go to this restaurant if you want authentic Thai food. The bad reviews here make NO sense!!! (Somebody just got po'd about something) They do not even have an "appetizer bar"....just a buffet at lunch which is fabulous! LOVE this place. 

rkvis 

on Citysearch

13 years ago

They treat regular customers like dirt – My son and I have been to Ploy Thai in Shenandoah many times. During a recent visit we were there at 9:13 PM before the posted closing time of 9:30 PM. As soon a we entered, a waitress came and told us that they were closed. We wanted to know why the restaurant closed before the posted tclosing time. We suggested that if they wish to close by 9 PM, then the posted closing time should be changed. She shrugged her shoulders and pointed to the manager/owner of the place who was coming in... read more

Craig N 

on Citysearch

14 years ago

Good neighborhood spot – The flavor is great but the quality of meat leaves a little to be desired. The service is quick, the waitress was friendly and the price doesn't put a beating on your wallet. The parking lot gets a little crowded at dinner time as the empty stomachs arrive. The ambiance is relaxing and you never feel rushed to turn the table over. All in all, I would go back. 

oceanu 

on Citysearch

16 years ago

Worst customer service in town!!! – I went to Ploy and I was shocked at how they treated my cousin and I. First of all there were 4 of us and my cousins child which is 2years old. The waitress brought out our bill and there was an extra charge of $9 dollars on each of our bills, that they add to the bill when there is a party of 5 or more. They should be lucky they even get customers. So my cousins goes to talk to her about our bill and she starts laughing as if it was a mistake and then she gets all defensive when my cousin... read more

Mb2923 

on Citysearch

17 years ago

The best Thai in the area – My husband and I were arguing about where to go eat dinner and suddendly I remembered there was a Thai place down from Benihana. He had never tried Thai and was none too happy to give in to my suggestion. We began with one of my favorites, which is hard to find; cheese rolls. They were spicy and delicious. We then ordered fried rice *without tomatoes* and the garlic chicken. Both were excellent. The fried rice had a different flavor, but in an incredible way. My husband came out wowed and wanting ... read more

rh7676 

on Citysearch

18 years ago

HORRIBLE customer service – The server informed us upon ordering that the appetizer bar came free with the entree. I explained that my guest and I would be splitting a dinner entree (for lunch), and that I did not want the appetizer bar. The server said that that was fine, that my guest could partake of the bar since the entree came with one free appetizer bar. We were given a bill as such, but when the server returned with our card, he had a new bill. He explained that he had informed us incorrectly and that the manager sai... read more