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Platypus
- Retail
- Broadbeach Waters, QLD
About this business
Location details
2/30 Hooker Blvd, Broadbeach Waters, QLD, 4218, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Terrible customer service. Went in here to find school shoes for my 3 children. When I asked for a shoe size, he forgot about me and was too busy flirting with a young girl. When I asked 10 minutes later about shoes, he said he forgot and then said "hang on". Needless to say we went elsewhere for shoes.
Very disappointing experience. The staff showed no interest or basic courtesy , not even a simple greeting. I came in to buy Birkenstocks, and the employee just handed me the box without offering any help. I even had to adjust the straps and insert the buckle pin myself to try them on properly. No one checked whether the fit was right or if I needed assistance. This is the second time I’ve experienced such poor service here. Absolutely unacceptable customer service — I won’t be returning to this store again
Had the best experience with Sarah, I had an issue with a pair of New Balance 327s and it was sorted quickly and effortlessly by Sarah, what an asset to your store she is. Thankyou Sarah, I’m now not driving my workmates crazy with a squeaky shoe. I’ll definitely buy my shoes from Platypus from now on
Shifty staff! Bought a spare of shoes for $150 not knowing they had $30 off promo! At the counter she says do you want to grab 2 shoe protectors for FREE. They weren’t for free at all! Later looking at the receipt she charged us for the ‘Free’ items to make up the $150 when we could have just bought the shoes for $120! This scam is enough for me to not shop there ever again - heck, I’ll pay double elsewhere. You can’t treat your customers like idiots.
Frequently asked questions about Platypus
How is Platypus rated?
Platypus has a 3.6 star rating with 67 reviews.
When is Platypus open?
Platypus is open now. It will close at 6:00 p.m.
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