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45 Nelson Avenue, Hicksville, NY, 11801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very good place. Tom is amazing He always helps out.
I brought my Taos in for a recall. Judith was great and kept me informed about the progress. I also was looking into getting my windshield wipers changed, the service tech actually cleaned the wipers and windshield and they are working great. Cannot say how appreciative I am to have someone go out of their way to help me not waste money for a problem which had an easy fix. I cannot recommend the Platinum service center enough- really great people that you can trust are rare.
Judith at Platinum Volkswagen Parts & Service provided one of the best customer service experiences I’ve ever had. From the moment I spoke with her, she was kind, patient, professional, and genuinely cared about helping me. She kept me informed every step of the way, answered all of my questions with honesty, and made sure everything was handled quickly and smoothly. In today’s world, it’s rare to find someone who goes above and beyond for their customers, but Judith truly does. Her dedication, attention to detail, and posit... read more
I had a very good experience with the service department. They were timely, professional, and performed all the work the service advisor Tom had explained. My car was serviced and ready when they said it would be. The entire process was smooth and efficient, and I appreciate their excellent customer service. I would definitely recommend them.
Platinum Volkswagen - Parts & Service has a 4.6 star rating with 1,241 reviews.
Platinum Volkswagen - Parts & Service is closed now. It will open at 9:00 a.m.
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