Platinum Tax Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Platinum Tax Service

3.2

About this business

Location details

516 Normandy St, Houston, TX, 77015, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.2111 reviews
Select a rating
Keenah Brazile's profile image
Keenah Brazile 
on Google
a week ago

GO THE OTHER WAY!!!! They are scammers, liars, and unprofessional. They added false information to my taxes without my permission which caused the IRS to freeze my return. I couldn’t get my money for over 2 years, when I finally got my return they took a large fee based on the original quote. When I tried to get help, they were rude, dismissive, and argued with me like I didn’t know what I was talking about even though others have had the exact same problem with them. They offered me a partial “refund” just to shut me up, an... read more

EBN's profile image
EBN 
on Google
a month ago

Stay away from this place. Worst experience EVER! They kept my money and I didn’t receive anything. STEALING PEOPLE’S MONEY. They never answer your calls when you call. Please save yourself and go elsewhere. This place is not TRUSTWORTHY! SCAM SCAM SCAM! 

Samili Gomes's profile image
Samili Gomes 
on Google
2 months ago

Fraudulentos!!!! Actúan a escondidas, depositan tu reembolso en la cuenta de ellos y se quedan con más del 60% del valor. En ningún momento dijeron cuánto costó su servicio, y cuando dijeron que fueron más de $2 mil, mientras que mi reembolso fue de $3 mil y algo, es decir, se quedaron con más de la mitad. ¡Denuncia a esta empresa fraudulenta y engañosa! Visita la página web del IRS o llama para denunciarla. Pero ten por seguro que quienes viven en el engaño terminarán en muy mal estado. Tarde o temprano, se hará justicia. 

Brenda Ordonez's profile image
Brenda Ordonez 
on Google
2 months ago

Just like all the other reviews, if I could I would give it 0 stars. Stay away from this company they are truly just scammers. I barely received my tax return for 2023, but not because they helped. I had to find my way around with another tax services company to get me directly with the IRS. When they filed my taxes they reported me as self-employed and that I am a hairstylist and added I have a full-time employee in my house like (nanny) per IRS conversation, that is not my career and I had W-2's. This all I found out a yea... read more

christian's profile image
christian 
on Google
3 months ago

If I could give zero stars I would. The place is a scam. Been waiting on my 23' return. They have lied numerous times and it has been almost 2 years.... I had another tax place do my taxes for last year and I had my return within months. Any good reviews from this place are lies.. Was promised 9k and change and they charged a 3k+ fee that i figured out AFTER they had me agree to everything. Had to go in to IRS office to verify identity due to the CRAZY deductions they tried to put into my return illegally. They never asnwer ... read more

View all google reviews

Frequently asked questions about Platinum Tax Service

How is Platinum Tax Service rated?

Platinum Tax Service has a 3.2 star rating with 111 reviews. 

When is Platinum Tax Service open?

Platinum Tax Service is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com