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137 Main Street, Dubuque, IA, 52001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Agent was very pushy and showed up to our house without permission. Very overpriced. Customer service hours and getting through was not easy as the agent stated, told us there was not an automated system but there was. Also trying to cancel for my husband and he has to be the one to be on the phone even though I am the one who signed him up. He drives a semi ans works all day, doesn't match the 8-5 Customer service hours.
I had a great experience with Platinum Supplemental Insurance. From the start, their team was professional, knowledgeable, and easy to work with. They clearly explained the available coverage options and helped me choose a plan that fit my needs without any confusion. Their customer service was excellent—always responsive, courteous, and willing to take the time to answer questions in detail. I really appreciated how smooth and straightforward the entire process was, from enrollment to ongoing support.
Such amazing company, and our sales representative was so good and nice. So respectful.
Awesome staff!!
Platinum Supplemental Insurance has a 2.5 star rating with 122 reviews.
Platinum Supplemental Insurance is closed now. It will open at 8:00 a.m.
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