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Platinum RV
- Automotive
- Erin, ON
About this business
RV Sales, Parts & Service
Location details
1 Shamrock Rd, Erin, ON, N0B 1T0, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Highly recommend the entire team at Platinum RV from sales to service !!! Email correspondence worked great for us since we are from out of town. We are not new to trailers and knew exactly the model and year we wanted. As luck would have it Platinum RV had one (last one in Ontario in year we wanted). Honestly had never heard of them so emailed them about the trailer and Nicole was quick to reply put a small deposit on the trailer to “hold” it and went that Friday to see it. Zero sales pressure they gave us the keys and said... read more
One of the worst rv service i ever had , i took delivery of my Cirrus 920 , the camper was not wash , the owning was not functionning , it was jammed , the Victron charger and inverter is making breaker of house tripping, the software of Victron was not updated , solar pannel was so dirty that the water was black when i washed them Before delivery i wrote to them that i was 750 km away and to make sure the pdi was done properly and everything work fine I even called them to make sure everything was fine before taking deliver... read more
The sales experience was flawless. The communication via email was awesome, seeing as I was at a distance. Being that they have a sister dealership, "Under the Stars rv.", the communication wasn't always well established between both dealerships for things like parts credit, licensing, etc. Also, when the haulage company went to pick up the trailer, there was an issue with the license plate being at the "other dealer" and the trailer hadn't been washed which put our delivery slightly later than projected.
Platinum RV staff were friendly and knowledgeable about NuCamp trailers. We were very impressed with the welcoming, no-pressure sales staff and the efficient handling of the transaction. All details were taken care of professionally, from prompt response to our first contact to hitching up the trailer on delivery day.
Frequently asked questions about Platinum RV
How is Platinum RV rated?
Platinum RV has a 4.7 star rating with 154 reviews.
When is Platinum RV open?
Platinum RV is open now. It will close at 5:00 p.m.
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