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Pool Service and Repairs, Weekly Pool Service, Swimming Pool and Spa Service
2731 Jody Pl, Escondido, CA, 92027, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:00 p.m. | |
Tue | 8:00 a.m. to 4:00 p.m. | |
Wed | 8:00 a.m. to 4:00 p.m. | |
Thu | 8:00 a.m. to 4:00 p.m. | |
Fri | 8:00 a.m. to 4:00 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | Closed |
IT IS THE WORST COMPANY TO CALL FOR ANY ISSUES AND IF YOU HAVE YOUR HOME WARRANTY HAVE THEM AS THEIR VENDOR, REQUEST TO TAKE THEM OFF THEIR LIST. THEY WILL ALWAYS DELCINE YOUR SERVICE AS THEY CLAIM HOME WARRANTY IS NOT COVERING THE ISSUES...
Absolutely the worst pool care company I ever worked with. This company was selected by my home warranty AHS. They clearly do not want your business. If you get assigned this company ask for someone else. First, they never answer their phones ever. If you need to settle anything, even scheduling expect 3-4 cycles of text messages. This is when they answer their text messages, which is about 10% of the time. Second, they misdiagnosd the issue for my pool. Platinum pools diagnosed my issue as a broken pump controller, which ir... read more
Beware of this company. Scam!! They tell the warranty company its not covered but won't return your calls or give you a price to fix what they say isn't covered. They text and say they will give me a price to fix it but never sends over a quote. They are so unprofessional. I should have read the reviews first. They are all the same!
Platinum Pool Service, Inc. has a 2.2 star rating with 6 reviews.
Platinum Pool Service, Inc. is closed now. It will open at 8:00 a.m.
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