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Planet Ford 45 Service

3.7

About this business

Randall Reed's Planet Ford in Spring, Texas on I-45. The award-winning dealership has been the No. 1 Ford Dealer in the greater Houston area for 18 years running*. Our Ford dealership has earned the ongoing distinction, including multiple Ford Triple Crown awards and President's Awards, among three DealerRater awards. because our team makes you and your vehicle needs the #1 priority. Family owned by Randall, Sherry and Shelby Reed, the Reeds believes that good business is all about people. “You have to have the right p... read more

Location details

20403 Interstate Hwy 45, Spring, Spring, TX, 77388, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat6:30 a.m. to 4:00 p.m.
SunClosed
3.7631 reviews
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James Hollins's profile image
James Hollins 
on Google
2 weeks ago

Took great care of my wife. 

Melissa Williams's profile image
Melissa Williams 
on Google
2 weeks ago

Communication in this service department is horrible! Of course as a customer if you are dropping your truck off you know it takes time and it’s a process for things to get done! To ignore a customer after contacting several times a day is unacceptable! This has not been the first issue I have had with this department!!! Customers beware of Andrew. The service manager is very accommodating to customers but Andrew he very rude and dismissive of how the customer feels! Andrew needs retraining on how to properly communicate and... read more

Melissa Williams's profile image
Melissa Williams 
on Google
3 weeks ago

Communication in this service department is horrible! Of course as a customer if you are dropping your truck off you know it takes time and it’s a process for things to get done! To ignore a customer after contacting several times a day is unacceptable! This has not been the first issue I have had with this department!!! Customers beware of Andrew. The service manager is very accommodating to customers but Andrew he very rude and dismissive of how the customer feels! Andrew needs retraining on how to properly communicate and... read more

James (Black)'s profile image
James (Black) 
on Google
2 months ago
Paige Nicole's profile image
Paige Nicole 
on Google
2 months ago

Highly recommend going to see Emma!!! She is the reason this wasnt a bad review and completly changed my mind about never coming back to this Ford dealership again. I have a 2022 Mach E I brought my car here to get some censor repairs and battery replacement that went smoothly, communication could be worked on I had to have my husband call to try and get some updates. When we went to pick up the car I got in and my windows were all down so I went to roll them up and my driver door window buttons were broken off, my husband g... read more

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Frequently asked questions about Planet Ford 45 Service

How is Planet Ford 45 Service rated?

Planet Ford 45 Service has a 3.7 star rating with 631 reviews. 

When is Planet Ford 45 Service open?

Planet Ford 45 Service is closed now. It will open at 6:30 a.m. 

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