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Planet Ford 45 Service
- Auto Repair
- Spring, TX
About this business
Location details
20403 Interstate Hwy 45, Spring, Spring, TX, 77388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 6:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
Very rude service center. Called about a recall and said he had to get back to work. Read him the recall code from mechanic and he just refused to help.
These folks gave me the same answer that Tomball ford did when it came to dealing with a recall on my truck. “Drop it off with us and we will have it for about 2 weeks before we can have a technician even start to deal with the recall.” This is ridiculous and absurd. I made an appointment with another Houston area ford dealer ship and dropped it off for one day and the recall was dealt with. Mind you, this was a recall for a software update, no parts needed to be ordered. Very disappointed guys.
Took great care of my wife.
Communication in this service department is horrible! Of course as a customer if you are dropping your truck off you know it takes time and it’s a process for things to get done! To ignore a customer after contacting several times a day is unacceptable! This has not been the first issue I have had with this department!!! Customers beware of Andrew. The service manager is very accommodating to customers but Andrew he very rude and dismissive of how the customer feels! Andrew needs retraining on how to properly communicate and... read more
Frequently asked questions about Planet Ford 45 Service
How is Planet Ford 45 Service rated?
Planet Ford 45 Service has a 3.7 star rating with 634 reviews.
When is Planet Ford 45 Service open?
Planet Ford 45 Service is open now. It will close at 4:00 p.m.
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