Planet Fitness's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Planet Fitness

4.5

About this business

We are Planet Fitness. Home of Big Fitness Energy™. At Planet Fitness, we believe no one should suffer from Low E. You know…that down-and-ugh feeling of too little pep and not enough steps. Big Fitness Energy™ gives you that post-workout glow all day long. See for yourself at one of our 2,400+ locations or download our app for hundreds of ways to get moving. 

Location details

1620 Sentinel Dr, Chesapeake, VA, 23320, United States

Get directions
4.51,638 reviews
Select a rating
Cymilian Kedia's profile image
Cymilian Kedia 
on Google
4 days ago

I’m so sorry Christina seems to have had a similar experience as me. I get called about bills because I change my card but when I asked questions on what is it I’m not doing because my credit score kept going down, they will tell it’s because I’m not doing my part. I pay my bills on time, use my credit card 30% and pay it off but my score keeps going down. No one told me I had to call department of education. A coworker mentioned it to me and I called and my score went up. Uqual is not for everyone. They saw this since may t... read more

Sini Citee's profile image
Sini Citee 
on Google
a week ago

The worst location I have been to. I travel for work, so I use different locations and this one takes the cake as the absolute worst. The showers did not work, the A/C was broken, the black card amenities were down several times while I was in town, the staff were clueless about literally everything with no managers available or answering the phone when other members tried to reach them about the above issues. I will not be using my membership here ever again - To be honest, this is the first time in almost 10 yrs of having ... read more

Melissa George's profile image
Melissa George 
on Google
a week ago

Not sure what the new employee's name is but I've been going to this gym for almost two years with no complaints however this new employee came up to me because I had a small purse on my treadmill, not the one next to me but mine as I keep required medication in there that I would not be able to make it to the locker room if something went wrong. She told me I would have to complete my workout with it on in order to continue my workout. I explained to her I had medication in there, she didn't care. Worst customer service eve... read more

Bradley Waters's profile image
Bradley Waters 
on Google
a week ago
Scott Lake's profile image
Scott Lake 
on Google
3 weeks ago
View all google reviews

Frequently asked questions about Planet Fitness

How is Planet Fitness rated?

Planet Fitness has a 4.5 star rating with 1,638 reviews. 

When is Planet Fitness open?

Planet Fitness is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com