This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
We are Planet Fitness. Home of Big Fitness Energy™. At Planet Fitness, we believe no one should suffer from Low E. You know…that down-and-ugh feeling of too little pep and not enough steps. Big Fitness Energy™ gives you that post-workout glow all day long. See for yourself at one of our 2,400+ locations or download our app for hundreds of ways to get moving.
13 Hervey Range Rd, Thuringowa Central, QLD, 4810, Australia
Get directionsPart 3. Daniel Moore’s Call Was Character-Damaging and Concerning When Daniel Moore—the supervisor of both Julia and Jessica—called me, I had hoped for a professional and empathetic conversation. Instead, I was made to feel like a villain. Daniel told me that I would no longer be welcome at the gym, not because of anything I had done, but because my presence might make Julia the trainer/ assistant manager and her manager, Jessica Murray, feel uncomfortable. This was puzzling, as I had already cancelled my membership and... read more
Part 2 What unsettled me most about Daniel Moore’s call was that he contacted me in an official capacity, representing Planet Fitness. This wasn’t just a personal opinion — he was speaking on behalf of the company and its culture. Daniel emphasized that he wanted me to feel heard, even after I had explained how hollow that felt without personal acknowledgment or personal action. He seemed aware that it wouldn’t mean much to me, yet he repeated it. In the end, it came across as performative — as if appearing empathetic was ... read more
My experience with Planet Fitness Thuringowa was deeply disappointing, and I feel a duty to share it—because how you’re treated as a person matters, especially in a place as personal as a gym. Here’s what happened: 1. The trainer/assistant manager Julia was aggressive and intimidating. As a new customer, I was shocked by how rudely I was spoken to. She stood uncomfortably close to me and made the interaction unnecessarily confrontational. She was telling me to remove my bike from where a member of Planet Fitness staff had ... read more
I had a deeply disappointing experience at Planet Fitness Thuringowa Central, and I feel compelled to share it. During my first visit, a staff member at the front desk kindly directed me to park my custom-built bicycle—valued at over $10,000—in the foyer and showed me exactly where to place it. I followed these instructions. Moments later, another staff member, Julia, approached me in an extremely rude and confrontational manner, raising her voice in front of others and insisting I move the bike. I explained that I had onl... read more
Planet Fitness has a 4.1 star rating with 176 reviews.
Planet Fitness is open now. It is open 24/7.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com