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Planet Fitness
- Recreation
- Virginia Beach, VA
About this business
Location details
3877 Holland Rd, #426, Virginia Beach, VA, 23452, United States
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If I could give negative stars I would. DO NOT JOIN HERE!! First time coming to this location with the intent of signing for 1 year. As the day got closer I spoke with the manager 3-4 different times throughout the month to inform my decision to cancel. Not only did the manager give me false information leading me to pay extra to cancel, but when I stated that she (manager) caused me to have to pay to leave, she gave a “oh well” attitude. I never dealt with such negative and poor attitude before, and to not take any accounta... read more
Wish I could give 1 star, major issue with front desk staff especially the manager on duty. I see from past reviews how bad customer service has been here and found out today how unprofessional this gym continues to be. If you need to cancel your membership try to come in on a day that has a more professional competent manager. For someone who is “in charge” to have such a lazy, uncaring, relaxed attitude over a mistake they made along with misinformation they gave is pitiful. It shouldn’t take 4 different attempts to come i... read more
This is my home gym. I love the location and amenities. The hydromassage chairs are a must.
Frequently asked questions about Planet Fitness
How is Planet Fitness rated?
Planet Fitness has a 4.3 star rating with 775 reviews.
When is Planet Fitness open?
Planet Fitness is open now. It is open 24/7.
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