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P.J. Salvage
- Retail
- Irvine, CA
About this business
Location details
16912 Von Karman Ave, #A, Irvine, CA, 92606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would give no stars to this company. Ordered short sets. Never received confirmation of order, shipping information or any correspondence until the items arrived. There was no packing slip , the items were too large and the fabric was not what was expected. Multiple emails to obtain instructions on returns/ refunds have been unsuccessful. In fact, the company reports no record of the order, email although the shipping box clearly has their address on it. I have sent them my credit card transaction clearly listing them as t... read more
Worst company, terrible customer service. Cute pjs but HORRIBLE company…. If you want to have a terrible customer experience, then pj salvage is for you…. So sad to see companies that don’t care about their customers and only care about the bottom line.
After noticing a mistake in the sizing of one of my items immediately upon checking out, I instantly contacted the company's customer support to request a size change from xs to medium. An automated chatbot told me there was nothing they could do, I was stuck with the product as final sale. I asked to speak to a representative, and she also told me there was nothing she could do and to "donate it to charity." I might understand this if I had received the item, but I contacted them in the moment of the transaction error befor... read more
what happened to your company! I have been investing in PJ Salvage for close to 20 years and the material has always been so soft and thick. My last order arrived a few weeks ago and the material is thin and cheap! I washed the pajama's for the first time and 2 buttons came off! What happened to your wonderful company with the soft thick material???? On top of it, I can't get anyone from PJS to call me back
They used to have quality pajamas now they’re absolute garbage and made in China! Don’t buy them. They’re garbage and they’re made out of shitty plastic material now.
Frequently asked questions about P.J. Salvage
How is P.J. Salvage rated?
P.J. Salvage has a 2.1 star rating with 30 reviews.
When is P.J. Salvage open?
P.J. Salvage is open now. It will close at 5:00 p.m.
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