Pizza Hut

Patrick Johnson 

on Google

3 weeks ago

I’ve noticed on several occasions that the Gardner location does not offer the best deals. If you select an Olathe or Ottawa based location there specials are always better deals. Also the pizzas I have purchased from Gardner always have less cheese and toppings. Here is what I learned. Some Pizza Hut locations are franchise-owned, while others are corporate-owned. Franchise owners can choose whether to participate in national promotions. They can also control portioning and inventory practices, which can affect toppings. 

Chevy (Rouster67) 

on Google

a month ago

I ordered a few items and they left out my wings. I called and politely asked for a refund and was told the manager would call me back. I later called back having never heard anything and was told "she will call you back when the dinner rush is over". I asked to simply speak with the manager and was told no. At this time my issue still has not been resolved. I would not expect good service or accountability from this restaurant. 

Matthew Stawarz 

on Google

a month ago

Messed up order so I had to wait while they remained it. After they brought it the topping were wrong. 

John Hutchins 

on Google

2 months ago

BEWARE if you use points system in the Pizza Hut app. Lose all your points if you’re not active on their app. They swiped 646 points from me when their app didn’t work in November at the Broadway KCMO location. Their customer stated the policy but didn’t even care enough to respond after that. Was planning on a large purchase for our super Sunday party, but we have other food plans for it now. Was a Pizza Hut fan for over 40 years. 

Jasmine Hendrix 

on Google

2 months ago

Waited an extra 15 min and everything was over cooked and burnt.