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Pioneer Waterproofing

2.0

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Location details

357 King St W, Dundas, ON, L9H 1W8, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.05 reviews
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Donna Taylor's profile image
Donna Taylor 
4 years ago

Went out of business so warranty void and they never completed job to what was verified. 

Philippe Farrugia's profile image
Philippe Farrugia 
8 years ago

Ray's company was referred by another Bauemler approved contractor. He came out quickly and was very nice. He provided us with some ideas to solve the water issues we are experiencing with our front porch and cold cellar underneath. However after his visit he did not send the quote as promised, and did not return 3 messages placed with his office (despite the receptionist saying the messages were delivered). Maybe he is too busy with bigger jobs or the ones that put him on TV/Bauemler list. Regardless, it's poor customer ser... read more

C B's profile image
C B 
8 years ago

TERRIBLE CUSTOMER SERVICE!!!!!!! The only reason why we gave this company one star is because we couldn't add a review without one. Ray, the owner was horrible. Pioneer repaired a leak in the basement in 2007, with a warranty for 25 years. We noticed a leak on August 5, 2017 and called to have someone come to the house. It took 2 weeks and several phone calls later to get a call back from Ray. He scheduled a time and day to come by the house and never showed up (didn't even call). We called several more times to get him to c... read more

Denysse C's profile image
Denysse C 
9 years ago

disgusted and outraged by pioneer lack of knowlege and experience, horrible service from the owner ray and his peop;e! He made quote, and charged more. He waterproof my house and weeks later it leaking again! I try to reach him for months telling him I have his warranty. I call him and his office and email him too and he will ignore me and office will lie. Always say he is out of town Never does he call me back Ray avoids people. Then I said I have legal acction, and is so funny ray called me and fixed theleak! MORAL DO NOT ... read more

Matthew Sattlegger's profile image
Matthew Sattlegger 
9 years ago

Got my house waterproofed in the summer after some leakage. I got quotes from several other companies. Some wanted to move my entire deck, or have me remove half my deck boards! Ray, and Pioneer Waterproofing said "yeah no problem, we'll just dig underneath", and they did! They worked incredibly hard for the three days it took to do my tough job. One side was asphalt, the other side was under a deck, and they hand-dug through clay! They did it all with a reasonable price, and within an incredible timeframe! I would definitel... read more

Frequently asked questions about Pioneer Waterproofing

How is Pioneer Waterproofing rated?

Pioneer Waterproofing has a 2 star rating with 5 reviews. 

When is Pioneer Waterproofing open?

Pioneer Waterproofing is open now. It will close at 6:00 p.m.  

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