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Pioneer Valley Oil Inc
- Contractors
- Lenox Dale, MA
About this business
Location details
46 Crystal St, Lenox Dale, MA, 01242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:00 p.m. | |
| Tue | 8:30 a.m. to 4:00 p.m. | |
| Wed | 8:30 a.m. to 4:00 p.m. | |
| Thu | 8:30 a.m. to 4:00 p.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had this company for 6 years oil & propane auto delivery no issues until 2 days after Christmas they ran me out of oil charged 10 cents more a gallon and wanted too charge me for special delivery on a Saturday when there closed and wanted to charge me for driver to start burner,manager was the biggest idiot I ever dealt with not sorry or anything. I would of ran out of propane if I didn't check it the week earlier there no good.i hope this doesn't happen to any one else,my new co. Got 5 of there customers in one week
Zero stars if that was possible. I ordered oil on Dec 26, 2025. They basically turned around at the bottom of my driveway on Dec 31 and then said to icy can’t make it. I had that on camera. They didn’t even try and they would have been fine. Whatever I get the driveway sanded but they couldn’t come back that day. They scheduled for redelivery for Friday Jan 2. We call this morning to confirm and what do you know someone made a mistake and they can’t come now until Monday! That’s the last straw! I’m done. The lady on the phon... read more
Thankful to this very helpful company! We have been with them for years, and they have always had a pleasant attentive staff. Today in a snow storm, I realized we were low on oil. They squeezed us in with no hesitation. We use them for trash pick up as well and they are always reasonable and right on time!
I have delt with three different oil companies before finding pioneer valley oil. From customer service over the phone to the delivery drivers are always polite and friendly. They offer coupons and deals. Anytime I had a question they have always answered. I will only do business with this company. Best rates in the Berkshires.
We recently switched over to Pioneer from another local company. We were very pleased with a quick delivery and account setup. Everyone I spoke to over the phone was happy to help us make the switch. The price of propane was very fair!
Frequently asked questions about Pioneer Valley Oil Inc
How is Pioneer Valley Oil Inc rated?
Pioneer Valley Oil Inc has a 3.7 star rating with 12 reviews.
When is Pioneer Valley Oil Inc open?
Pioneer Valley Oil Inc is closed now. It will open on Monday at 8:30 a.m.
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