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Pioneer Security Life Insurance Co
- Insurance
- Waco, TX
About this business
Location details
425 Austin Ave, Waco, TX, 76701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
SCAM, and PREY ON THE ELDERLY…….Literally, upset to give them 1 star. This company definitely preys on the elderly. I took control of my mom's (77) finances as her power of attorney and found that the insurance company's scam not only solicited my mother into a $104 policy, but also called her a few weeks later and had her sign up for a $185 policy. When I called and waited 45 minutes, I spoke with a representative who informed me about the two policies. However, when I asked how, as a company, you would allow your agents to... read more
This company is a scam. They prey on the elderly. My grandfather was lied to and roped into a paying $195 per month since 2017 and the policy is only worth $2000. Life insurance is a waste. Do yourselves a favor and just save your own money.
So far filing a claim has been such a ridiculous process. My father passed in December, documents for claim submitted by email in February with no reply or mention of receiving said documents, a month later I was sent an email asking for documents that were already submitted so I resubmitted still never hearing anything back. 3 weeks after that I called to sit on hold 45 min and 2 people later all they said was the documents were not accepted because of "e-signature" which was never relayed, I resent those immediately, yet s... read more
Location moved location to Downtown
Terrible customer service. I have requested a policy three times, still no policy. Been on the phone on hold for over an hour today, no one wants to take the call. Pitiful.....but they draft the premium each month though!
Frequently asked questions about Pioneer Security Life Insurance Co
How is Pioneer Security Life Insurance Co rated?
Pioneer Security Life Insurance Co has a 3.4 star rating with 131 reviews.
When is Pioneer Security Life Insurance Co open?
Pioneer Security Life Insurance Co is closed now. It will open on Monday at 9:00 a.m.
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