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PinnacleHealth FamilyCare Silver Spring
- Family Practice
- New Kingstown, PA
About this business
Location details
21 Waterford Drive, UPMC PINNACLE, New Kingstown, PA, 17050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 8:30 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Myself and my 2 grandsons, 8 & 11 y/o, have recently become patients here and Ms. Rachelle Mitchell, CRNP, has been an absolute angel. She is very professional, freindly, knowledgeable and has amazing bedside manner. I couldn't ask for a better bunch of people to take care of my grandsons whom I cherish deeply. I trust the care we receive and feel as if we've finally found a place we will be at for many years to come.
Where should I start.... let's start with no one there answers the phone. Ever. Or at least not within a half hour time frame. Had a referral from this office to get a procedure done at a satellite clinic. Was told they would call to schedule said procedure. 2 weeks roll by and no communication. Their portal is a joke. You can only respond to some messages for a limited time. They definitely don't want to hear from patients. So, I call the satellite clinic and am once again told I would receive a call for scheduling. Meanwhi... read more
I love this practice. My PCP, Ellie Hilliard, is my hero. She listens to her patients, works with you on your care, and communicates better than any doctor I’ve ever had. I’ve never had any problems with the office staff, getting an appointment, or getting lab work done. Don’t believe the negative reviews. This place is great.
The only reason I go here is because I follow my doctor wherever she goes since my family has been with her for years and we like her. This place is a joke though. I tried to call for something yesterday and was on hold for over 20 minutes so I hung up. Today I was running a little behind as I hit an accident and everyone stopped on the highway. Plus there was a lot of traffic as it was raining hard and everyone was driving slow. I tried to call and was on hold again with nobody picking up. I hung up again and just continued... read more
Frequently asked questions about PinnacleHealth FamilyCare Silver Spring
How is PinnacleHealth FamilyCare Silver Spring rated?
PinnacleHealth FamilyCare Silver Spring has a 2.9 star rating with 62 reviews.
When is PinnacleHealth FamilyCare Silver Spring open?
PinnacleHealth FamilyCare Silver Spring is open now. It will close at 5:00 p.m.
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