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Pinnacle Wine & Liquor
- Restaurant Supplies
- Brighton, NY
About this business
Looking for a unique wine or a hard to find bourbon? We'd love to help! We think we offer the best customer service experience in the Rochester area. We're a family owned, independent store with a combined 100 years of experience in the wine and spirits industry. We are dedicated to trying wines from new and familiar regions that offer great value for our customers. Pinnacle Wine & Liquor is proud to offer the best selection of Bourbon, Rye, Single Malt Scotch and Irish Whisky in the area. Our team of whisky specialists are ... read more
Location details
1720 Monroe Ave, Brighton, NY, 14618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:55 p.m. | |
| Tue | 9:00 a.m. to 8:55 p.m. | |
| Wed | 9:00 a.m. to 8:55 p.m. | |
| Thu | 9:00 a.m. to 8:55 p.m. | |
| Fri | 9:00 a.m. to 8:55 p.m. | |
| Sat | 9:00 a.m. to 8:55 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
This place and the people that work here are absolutely phenomenal. Last Wednesday after work I stopped here to grab a little bottle and left my apron behind full of tips - to my surprise, the young lady called charbroil to let them know that they had found my apron (I had my work shirt on with my work logo on it) - a week later they still had it there waiting for me ��� seriously love you to the moon and back. Thank you again
If you are looking for great service, value and selection in a wine and liquor store look no further. The staff could not be more helpful and are always recommending news wine for me to try. Thank you Matt and Jim.
My husband just ran out to be a sweetheart and grab me a bottle of wine, he arrived in front of your building 3 mins before 9 and the doors were locked. He knocked and the employees just stared. If your hours are until 9 you should really honor that, not good customer service.
Business response:
Hi Crystal, this is Matt Yaeger. My family and I own and operate Pinnacle. I sincerely apologize for your trouble this evening. I understand how frustrating situations like this can be, especially given the time of day. Our business hours changed to 8:55 PM in the last year and we failed to update that information on our FB page. I will ensure that change gets taken care of. I firmly believe we offer the best customer service in Rochester and would be happy to help ease your dissatisfaction in any way possible. My email addr... read more
I love everything about this place! The first thing I noticed when I walked in was how I was greeted immediately and that the guys behind the counter had ties on, that's great! It shows that they take pride in how they look and their customer service. Everyone there is very knowledgeable, it's nice to have a conversation about wine with someone who really knows their stuff. A wonderful store.
Fantastic staff... Great selection of wine -and liquor at a range of costs...lose time while shopping. So glad they haven't forgotten how to treat a customer- whether a novice or an expert. Love them!
Nice store, helpful staff. Try Dornfelder red wine. It's delicious. Our new favorite. :-D
Shop local and support small business. This place rocks!
I always love going to Pinnacle. The staff is knowledgable and they always go above and beyond making sure you get what you are looking for.
Frequently asked questions about Pinnacle Wine & Liquor
How is Pinnacle Wine & Liquor rated?
Pinnacle Wine & Liquor has a 4.8 star rating with 291 reviews.
When is Pinnacle Wine & Liquor open?
Pinnacle Wine & Liquor is closed now. It will open at 9:00 a.m.
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