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700 N George Kacir Dr, West, TX, 76691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Made the mistake if calling here and had to sit through 5 minutes of BS to get their Dallas office.
Location in West, TX, was called for a propane delivery reporting tank was @ 30% before this bad weather event. "you will have enough". The order was placed for the delivery. I received an automated call on Thursday 1/22/26 for a delivery on Friday. The delivery was never made on Friday and they are closed Saturday d/t weather. This company has left my grandchildren at risk with single digit temperatures for Sunday. I will be changing propane companies very quickly. What terrible service
If I could give -5 star I would! I canceled serviced with them OVER A YEAR AGO, but they keep sending me an invoice for a tank lease THAT THEY PICKED UP OVER A YEAR AGO. Forget talking to any person in the office as nothing ever gets taken care of. I’ve made multiple calls and each time it’s “I’ll send this to the field rep and will get back to you” with zero follow up or response- just another bill the next month. I’ve even mailed them back the invoice with a full summary on it. No response- just receive another invoice the... read more
Driver is very rude and condescending.
Says they are open until 5....it is 2:54 and they are closed.
Pinnacle Propane (Storage) has a 2.3 star rating with 23 reviews.
Pinnacle Propane (Storage) is closed now. It will open tomorrow at 8:00 a.m.
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