Pinnacle Propane

Krystal Bennett 

on Google

2 years ago

We have used Pinnacle Propane at our lake house in Logan, NM for years. In late 2020 and early 2021 we were concerned by the increase in our bill (and supposed propane use) in spite of the house being completely winterized and the heater set at 45°. We stopped deliver in early spring 2021 and have used that one tank of propane until Jan 2024!!!!! How’s that possible!!?!? We will not be using them ever again!!! 

Victor Willett (VW) 

on Google

5 years ago

We called to have them fuel our equipment after hours and they complained. We understood there would be overtime fees, and when they showed up on a 2 -3 hour window, the driver got tired of waiting and left. He knew the equipment was not yet there. We called him back to let him know we were ready and he said he would come back Monday. What kind of customer service is that? 

Sara O 

on Google

5 years ago

Worst customer service ever! They make appointments and we move our schedule to accommodate. Then call on the day of appt to say that they didn’t receive an application in time. Even though THEY called to confirm!! We are two hours away. Use someone else. Don’t waste your time with this shady practice.